You got an error because there's a problem with digital copy protection between your DVD drive, decoder, and video card.
In some cases, you can resolve the problem by updating the device driver for your video card. Here's how:
- Check Windows Update for any available video card updates or check your PC or video card manufacturer's website for an updated driver.
In general, to play DVDs, you must have a DVD-ROM drive and a compatible software or hardware DVD decoder installed on your PC. If you don't have these, DVD commands and options won't appear in the Player and you can't play DVDs.
Article ID: 15080 - Last Review: 31 Aug 2016 - Revision: 11