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    Microsoft Support

    Fix problems that block programs from being installed or removed

    Content provided by Microsoft

    Content provided by Microsoft

    Applies to: Windows 10Windows 7Windows 8.1


    Follow these steps to automatically repair issues including corrupted registry keys that block you from installing or removing programs:

      • Select the Download button on this page.
      • In the File Download dialog box, click Run or Open, and then follow the steps in in the Program Install and Uninstall Troubleshooter.
    Notes
    • This troubleshooter might be in English only. However, the automatic fix also works for versions of Windows in other languages.
    • If you’re not on the computer that has the problem, save the troubleshooter to a flash drive or a CD, and then run it on the computer that has the problem. 

    Download
     

    What it fixes
      • Corrupted registry keys on 64-bit operating systems
      • Corrupted registry keys that control the update data
      • Problems that prevent new programs from being installed
      • Problems that prevent existing programs from being completely uninstalled or updated
      • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel
    Runs on
      • Windows 7
      • Windows 8
      • Windows 8.1
      • Windows 10

    Last Updated: 7 Jun 2016
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