This article provides a list of recommended steps to revert to an earlier version of an Office 2016 Click-to-Run installation.
Consider the severity of the issueBefore you decide to revert to an earlier version of an Office Click-to-Run installation, you should weigh the severity of the issue that you're experiencing against the benefits of having the security, performance, and reliability improvements that are included in the latest Click-to-Run update.
Revert to the previous version of Office Click-to-RunFollow these steps to revert to the previous version of Office Click-to-Run.
Important The Office Click-to-Run installation is streamed from the Internet. Make sure that your connection to the Internet is reliable and persistent.
Step 1: Set a reminder to enable automatic updates at a future date
Before you revert an Office Click-to-Run installation, you should disable automatic updates. To make sure that you don't miss future updates, set a reminder to manually check for future versions. When a new version becomes available, and if the new version doesn't exhibit the same issue that you experienced earlier, you should re-enable automatic updates.
Create a reminder to re-enable automatic updates. You can do this in Microsoft Outlook, on Outlook.com, or by using another application that has a calendar.
For more information about Office Click-to-Run updates, see the following article:
Step 2: Install the previous version of Office Click-to-RunTo install the previous version of Office 2016 Click-to-Run, follow these steps:
- Determine and note the previous version number. Use the following Microsoft website to find the update version that is previous to the current version:
Microsoft Office 2016 Click-to-Run update
Download and run the self-extracting executable file from the following Download Center link. This file contains the Office Deployment Tool executable (Setup.exe) and a sample configuration file (Configuration.xml):
Office Deployment Tool
Start Notepad and copy the following XML. Then, save the file as Config.xml in the same file location as the Setup.exe file from step 2.
<Configuration><Updates Enabled="TRUE" TargetVersion="16.0.xxxxx.yyyyy" /></Configuration>
Note In the XML, 16.0.xxxxx.yyyyy represents the full version number that you noted in step 1.
Open an elevated Command Prompt window. To do this, click Start, type cmd in the Start Search box, right-click cmd.exe, and then click Run as administrator. Switch to the file location for the Setup.exe and Config.xml files.
Run the following command:
setup.exe /configure config.xml
Start an Office application (such as Excel), and then select File > Account.
In the Product Information section, select Update Options > Update Now.
For more information, see the Delay receiving feature updates from Semi-Annual Channel for Office 365 ProPlus.
Note If you are prompted to activate Office again, enter your Microsoft account and password. This step does not add your computer to your account a second time.
Step 3: Disable automatic updates for Office Click-to-RunThis step is very important. The repair process re-enables automatic updates. To prevent the newest version of Office Click-to-Run from being automatically reinstalled, follow these steps:
- Start Outlook.
- Click File, and then click Office Account.
- In the Product Information column, click Update Options, and then click Disable Updates.