All Microsoft Store Australia orders ship via our preferred carrier and are subject to their terms and conditions. Delivery is FREE with an estimated delivery timeframe of 2-5 business days, however may take up to 7 days for outlying areas. These timeframes are estimates and may differ depending on the delivery address and availability of delivery resources*.
Where we deliver
- Microsoft Store Australia only ship to addresses in Australia. For purchases in other countries, please visit the appropriate International Microsoft Store.
- We currently do not ship to Norfolk Island, Christmas Island or the Cocos (Keeling) Islands. For software sales in these territories, please visit the appropriate Microsoft Store site.
- Our preferred carrier requires a full street address for delivery purposes. Please make sure the correct delivery address is entered as this cannot be changed once orders are placed.
- We do not ship to addresses marked PO / PO Box / GPO Box / RMD (Roadside Mail Delivery) / RSD (Roadside Delivery).
- To fight fraud, Microsoft Store does not permit a carrier to redirect a package to a new address after it has been shipped.
- Business days are Monday through Friday, excluding holidays.
- Our carrier does not deliver on weekends or public holidays.
- Orders placed before 10AM AEDT Monday-Friday are usually shipped the same day.
- Orders placed after 10AM AEDT will typically ship the following business day.
- Orders placed on the weekend or public holiday, or after 10 AM AEDT on Friday, will be processed on the next business day.
|Region||Estimated delivery time (standard delivery) - Business Days|
|Sydney, Brisbane, Melbourne, Gold Coast, Perth, Canberra, Darwin||1 - 3 business days|
|South Australia, Victoria, Queensland, Regional NSW, Cairns||2 - 5 business days|
|Tasmania, Regional Western Australia (Inner)||2 - 4 business days|
|Northern Territory, Outer and Northern Western Australia||2 - 6 business days|
*Estimated delivery timeframe is based on orders placed by 10:00 AM Sydney time. After 10:00 AM Sydney time, please add one business day.
- Delivery times may take longer around holidays or due to circumstances out of our control.
- Other shipping conditions may apply for certain products depending on your location.
Article ID: 4000644 - Last Review: 19 Apr 2017 - Revision: 16