Device state remains as "Wipe pending" after you wipe a device in Intune

Applies to: Microsoft Intune

Symptom


After you wipe a managed device from Intune in the Azure portal, the device state remains as Wipe pending.

Cause


This issue occurs if the mobile device management (MDM) authority is Office 365 and the user isn’t assigned an Intune license.

Resolution


To fix the issue, wipe the device from the Office 365 Admin Console. 

To prevent this issue in the future, assign an Intune license to the user beforehand.