You cannot create warehouse picks from an internal pick for items that have item tracking enabled in Microsoft Dynamics NAV

Applies to: Microsoft Dynamics NAV 5.0Microsoft Dynamics NAV 5.0 Service Pack 1Microsoft Dynamics NAV 2009 Service Pack 1

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms


When you create warehouse picks from an internal pick for items that have item tracking enabled in Microsoft Dynamics NAV, you receive the following error message:
Item tracking defined for the source line accounts for more than the quantity you have entered. You must adjust the existing item tracking and then reenter the new quantity.

This problem occurs in the following products:
  • Microsoft Dynamics NAV 5.0
  • Microsoft Dynamics NAV 5.0 SP1
  • Microsoft Dynamics NAV 2009
  • Microsoft Dynamics NAV 2009 SP1

Cause


This problem occurs because the value of the QtyAvailToInsertBase object in the CheckWhseItemTrkgLine function of the "Whse.-Activity-Register" codeunit (7307) is calculated per document but not per lot number or per serial number in warehouse activity lines.

Resolution


Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.




Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
  • The Modify permission for the object that you will be changing.
  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.


Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To install this hotfix, change the code in the CheckWhseItemTrkgLine function of the "Whse.-Activity-Register" codeunit (7307) as follows.

Existing code
 TempWhseActivLine.SETRANGE("Source No.",TempWhseActivLine."Source No.");
TempWhseActivLine.SETRANGE("Source Line No.",TempWhseActivLine."Source Line No.");
TempWhseActivLine.SETRANGE("Source Subline No.",TempWhseActivLine."Source Subline No.");
// Delete the following lines.
QtyAvailToInsertBase := CalcQtyAvailToInsertBase(TempWhseActivLine);
REPEAT
// The end of the lines.
TempWhseActivLine.SETRANGE("Serial No.",TempWhseActivLine."Serial No.");
TempWhseActivLine.SETRANGE("Lot No.",TempWhseActivLine."Lot No.");
QtyToRegisterBase := 0;

Replacement code
 TempWhseActivLine.SETRANGE("Source No.",TempWhseActivLine."Source No.");
TempWhseActivLine.SETRANGE("Source Line No.",TempWhseActivLine."Source Line No.");
TempWhseActivLine.SETRANGE("Source Subline No.",TempWhseActivLine."Source Subline No.");
// Add the following lines.
REPEAT
QtyAvailToInsertBase := CalcQtyAvailToInsertBase(TempWhseActivLine);
// The end of the new lines.
TempWhseActivLine.SETRANGE("Serial No.",TempWhseActivLine."Serial No.");
TempWhseActivLine.SETRANGE("Lot No.",TempWhseActivLine."Lot No.");
QtyToRegisterBase := 0;

Prerequisites

You must have one of the following products installed to apply this hotfix:
  • Microsoft Dynamics NAV 5.0
  • Microsoft Dynamics NAV 5.0 SP1
  • Microsoft Dynamics NAV 2009
  • Microsoft Dynamics NAV 2009 SP1

Removal information

You cannot remove this hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.