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Symptoms

In SQL Server 2016, a query that accesses data in a columnstore index may consistently return the following exception:

Error: 3628, Severity: 16, State: 1.

The Database Engine received a floating-point exception from the operating system while processing a user request. Try the transaction again. If the problem persists, contact your system administrator.


Cause

This issue occurs because processing of a columnstore dictionary containing non-string data may execute an invalid floating point operation.

Resolution

The fix for this issue is included in the following cumulative update for SQL Server:

Cumulative Update 1 for SQL Server 2016

Each new cumulative update for SQL Server contains all the hotfixes and all the security fixes that were included with the previous cumulative update. Check out the latest cumulative updates for SQL Server:

Latest cumulative update for SQL Server 2016

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology Microsoft uses to describe software updates.

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