Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last Updated: April 11, 2022


Outlook may save multiple drafts of a task if you take a long time editing it. This will result in conflicting items.

If this occurs, you may experience one or more of the following symptoms:

  • An info-bar may appear on top of the task item you are editing with one of the following messages:

    • This is the most recent version, but you made changes to another copy. Click here to see the other versions

    • “You made changes to another copy of this item. Click here to view the other copy or to replace it with the version”

  • You may see multiple copies of the same item in Task folder


You may see this message: Conflicting edits have been made to the same item. To Resolve this conflict, select the item in the list below you wish to keep and then choose “Keep This Item,” or Choose “Keep All” to preserve all the versions.

Conflicting edits have been made to the same items.


The Microsoft To Do Team has released a client-side fix to address theses issues. 

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Outlook Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

Outlook Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Find out how

See Also

Fixes or workarounds for recent issues in Outlook for PC

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!