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On the Mailings tab, select
Start Mail Merge and choose Step-by-Step Mail Merge Wizard. If Start Mail Merge or the button here is grayed out, open a new document first. -
Follow the steps in the Mail Merge pane.
For more info, see Use mail merge for bulk email, letters, labels, and envelopes.
Creating a mail merge isn't currently possible in Word for the web. You can, however, create a mail merge in the Word desktop app.
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To open the desktop app, at the top of the ribbon, select Editing > Open in Desktop App.
Don't have the Word desktop app? Try or buy Microsoft 365.
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On the Mailings tab, select
Start Mail Merge. -
Select a document type and specify the list of recipients with
Select Recipients. -
Follow the prompts in the yellow bar.
For more info, see Use mail merge for bulk email, letters, labels, and envelopes.