Create and respond to messages in Outlook Web App

1. On the toolbar, choose New mail.

   

2. In the To or Cc line, type the name of anyone who's in your contacts folder or organization’s address list. You can also enter an email address.

   Note: The first time you enter a person’s name, Outlook Web App searches for that person’s address. The searched name is saved so that it resolves faster the next time you address a message to that person.

3. Add a subject, type your message, and then choose Send when you're done.

When you reply to a message, three things happen automatically. In the new message form, the subject and text of the original message are included, and a prefix (Re:) is added to indicate it's a reply.

To reply only to the person who sent the message

1. Select the message in the reading pane, and then choose Reply at the top of the message. A new message form will appear addressed to the sender of the original message.

2. Type your response, and then choose Send at the top of the message.

To reply to the sender of a message and all other recipients

1. Select the message in the reading pane, and then choose Reply all. A new message form will appear addressed to the sender and to all other recipients of the original message.

2. Type your response, and then choose Send at the top of the message.

When you forward a message, the subject and original message are included in the new message form automatically. A prefix (Fw:) is also added to the message being forwarded.

1. Select the message in the reading pane, and then choose Forward. A new message form will appear.

2. Do one of the following:

   • On the To line, type the name or email address of the person to receive the message.

     or

   • Choose To or Cc to open your address lists.

3. Type a message, and then choose Send at the top of the message.

The Insert menu gives you the option of including an attachment, embedding a picture in the message text, or manually adding a signature to a message.

• Add an attachment
  Choose Insert > Attachments at the top of the screen, and then find the file you want to attach. Learn more at Add an attachment in Outlook Web App.

• Add a picture that appears in the message
  Choose Insert > Pictures inline, and find the picture you want to embed in the message. For more details, see the section "Insert a picture" in Add an attachment in Outlook Web App.

• Add a signature manually
  Choose Insert > Your signature. For information about how to set up an email signature to appear automatically in your messages, see Create and add an email signature in Outlook Web App.

Outlook Web App provides a More actions menu that gives you extended options.

• Save
  Outlook Web App automatically saves a message as you compose it, but you can force a save at any time.

• Show Bcc
  Use Bcc to include someone in the recipients list while hiding their name from the other recipients.

• Show From
  If you have permission to send from more than one address, use this field to change the from address of the message you’re composing.

• Check names
  Select this option to check the names and email addresses you've typed to make sure that it's possible to send messages to them.

• Set importance
  Use to set message importance. It won’t change how the message is handled, but it will let recipients know if it’s high importance or low importance.

  

• Switch to plain text
  Use to change the standard setting of Switch to HTML.

• Show message options
  This option offers additional Message options where you can set message sensitivity and request read receipts.

  

  The sensitivity settings are Normal, Personal, Private, and Confidential. These settings are informational only and don’t change how the message is handled.

  Request a delivery receipt if you want to know when a message you sent has reached the recipients. A read receipt will tell you when a message that you sent has been marked as read. Some email programs, however, allow recipients to choose if they'll respond to read receipts.

In Outlook Web App, you can start, stop, and restart writing at any time. Outlook Web App automatically saves the message you’re working on.

To find a message that you started but didn't send, begin by looking in the Drafts folder in the folder list. All drafts are kept there until they’re either sent or deleted.

If you don't find your draft message in the Drafts folder, look for it in the same folder as the original message. The word Draft will appear in the message list next to the name of the person who sent the original message.

To handle a draft message

Select the draft message in the message list to view it in the reading pane. You can discard the draft or continue working on it.

• View message in new window
  You view a message you're composing in a separate window. Choose Open in a separate window in the upper corner of the message.

• Add more recipients to message
  Any time before you send a message, you can add more recipients. On the To or Cc line, type the recipient's name or email address.