An official community is one that is created, sponsored, or recognized by an organization as speaking on their behalf. Marking a community as official builds trust and creates legitimacy over the conversations and content shared within it.
Many organizations already create and manage communities for this purpose, but network admins can now designate specific communities recognized by the organization as official.
Official community status, represented by a familiar ‘verified’ icon (
), also offers a way to guide employees or other community members to the correct community in a search.
To designate a community as official:
Note: Only network admins can mark communities as official.
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In the community, click on the More Options ellipses.
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Under the Network admin options, click Mark Official Community.
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The badge will appear next to the community's name.
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