If your emails are not sending from Outlook.com, check these things first:
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Check to see if the stuck email is in your Drafts or Outbox folder.
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If the message has an attachment that’s larger than 25MB, delete the attachment and either attach a smaller file or upload the file to OneDrive and then attach a link to the attachment. You can then try to send the message again.
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If your Inbox is full, you won't be able to send or receive new messages. To make room in your inbox, try emptying your junk folder by right-clicking Junk Email and then selecting the Empty folder.
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If you're using Outlook on PC or Mac to send your Outlook.com account email, go to Send/Receive > Send/Receive all folders.
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Still need help?
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To get support in Outlook.com, tap or click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. If the above steps don't work or if you can't sign in, tap or click here. |
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For other help with your Microsoft account and subscriptions, visit Account & Billing Help. |
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To get help and troubleshoot other Microsoft products and services, enter your problem here. |
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Post questions, follow discussions and share your knowledge in the Outlook.com Community. |
