FAQ for Skype for Business for Android

What do you want to know?

• What's new in Skype for Business for Android compared to Lync?

• I'm having trouble signing in to Skype for Business. What should I do?

• When I make a Skype for Business call, does it use my mobile minutes?

• Can I see my conversation history on my Android device?

• I was disconnected from a meeting. Is there an option to quickly rejoin the meeting?

• How do I invite additional people to a meeting?

What's new in Skype for Business for Android compared to Lync?

Skype for Business for Android includes a new look and feel, at-a-glance view of your upcoming meetings and conversation history, easy call control, and other improvements. And, if your organization uses Skype for Business Server 2015, the ability to communicate with your Skype contacts using IM, audio call, and video call. For more information, see See what's new in Skype for Business.

I'm having trouble signing in to Skype for Business. What should I do?

If you're having trouble signing in to Skype for Business on your Android device, see Need help signing in to Skype for Business?.

When I make a Skype for Business call, does it use my mobile minutes?

The Voice Settings and Require Wi-Fi for video calls options let you choose if you want to use the Wi-Fi network or your cellular phone minutes for audio and video calls. When you turn on these options and a Wi-Fi connection isn’t available, Skype for Business tries to make the call by calling your mobile number instead. When you answer the incoming mobile call, you’re then connected to the Skype for Business call. As a result, your mobile minutes might be used. For more information, see Set general options for your Android device.

Can I see my conversation history on my Android device?

To see conversation history, this feature must first be turned on by your admin. The conversation history on Skype for Business for Android devices is synced with Microsoft Exchange. This means that conversations that occur on your Skype for Business mobile device will be displayed on your device’s conversation history and also on Skype for Business.

Admins: To turn on conversation history for a user, do the following:

1. Ensure that there is a mailbox associated with the user requiring conversation history.

2. Ensure that ClientPolicy for the user has EnableServerConversationHistory set to TRUE via Set-CsClientPolicy as described in Set up client policies for your organization.

I was disconnected from a meeting. Is there an option to quickly rejoin the meeting?

Yes. If you have to temporarily leave a Skype for Business meeting or get disconnected for any reason, you can rejoin it by tapping Rejoin () in the notification. For more information, see Join a Skype for Business meeting.

How do I invite additional people to a meeting?

Tap the Add icon (), and then use search to add others (individuals or groups) to the meeting.

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