Please try to log in via the advance set up screen and add your port details behind a colon in line with your incoming and outgoing server addresses. (You can get these details from your email service provider)

Go to Settings > Add Account >  IMAP, and tap Show advanced settings then enter your details.

  • Incoming mail server: imap.servername.com:000 (Usually 993 or 143)

  • Outgoing mail server: smtp.servername.com:000 (Usually 465 or 25)

Keep in mind the colon is important.

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