If you use Teams on an Android device, you might not get notifications of an incoming Teams calls.  We're working on a solution for this issue. In the meantime, here are some things you can try. 

  • Make sure the Teams app is running.

  • Push notifications incoming calls Android devices only work when Google Play is installed.

    Important: Google Play isn't available in China; customers there won't receive Teams notifications.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Office Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!