A team-call group is a team of people who can answer your work calls. You can add or remove members, and select when they can answer calls for you.
Let’s say you have a team of people working on the same project or tasks. If one of your team members is away from their desk and their phone rings, anyone in the team-call group can answer the call for them.
As soon as a team member picks up the phone, the other phones stop ringing. If no one picks up the call, it goes to voice mail.
Set up team-call group
After you click OK, a notification reminds you that you need to turn on Simultaneously Ring. Setting up the group doesn’t automatically forward your calls to the team-call members.
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Click Simultaneously Ring, and choose My Team-Call Group from the menu.
Manage your team-call group
It’s a good idea to turn off the ringtone for your team-call group, so people just get a call alert instead of all phones ringing at the same time.
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In the Lync main window, click Options.
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Click Ringtones and Sounds, and under Calls to, choose My team (team-call group calls).
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Click None in the Ringtone box.
At any time you can remove members from the group, or turn off the option for your team to receive your calls.
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In the Lync main window, click Options > Call Forwarding.
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Click Turn off call forwarding.
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Click Edit my team-call group members.
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Select a person and click Remove.
