Last Updated: February 27, 2026
ISSUE
When you open emails sent from Viva Engage, Viva Insights, Yammer, or Power Automate, classic Outlook crashes.
The crash event from the Windows Event Viewer will have a similar signature:
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Problem signature: P1: OUTLOOK.EXE P2: 16.0.14334.20440 P3: 0x692d86e9 P4: OUTLOOK.EXE P5: 16.0.14334.20440 P6: 0x692d86e9 P7: c0000005 P8: 0x000000000050cc29 |
Problem signature:Â P1: OUTLOOK.EXE P2: 16.0.17932.20620 P3: 0x692f8916 P4: OUTLOOK.EXE P5: 16.0.17932.20620 P6: 0x692f8916 P7: c0000005 P8: 0x0000000000c6033d |
STATUS: FIXED
This issue is scheduled to be fixed in the March 10, 2026 public updates with the builds below.
Outlook 2021 LTSC - 14334.20560, Update history for Office LTSC 2021 and Office 2021 Outlook 2024 LTSC - 17932.20694, Update history for Office LTSC 2024 and Office 2024
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See Also
Fixes or workarounds for recent issues in classic Outlook for Windows
