Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last Updated: March 9, 2023


Enabling “Can view title and locations” permissions is creating sync issues for shared calendars in Outlook.

You may find one or more messages in the Sync Issues folder that contain an error description that resembles the following:

17:08:57 Error synchronizing folder
17:08:57 [80070005-508-80070005-560]
17:08:57 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.


This issue has been fixed in the service and verified on service builds starting with 15.20.5588.10


You can work around this issue by taking the following steps:

  1. Remove the affected calendar(s) from Outlook Desktop.

  2. Enable “Turn on shared calendar improvements” in the Calendar Properties.  For information about how to turn on this setting, see Outlook calendar sharing updates.

  3. Restart Outlook Desktop.

  4. Re-add the removed calendar(s).

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Outlook Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

Outlook Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Find out how

See Also

Fixes or workarounds for recent issues in Outlook for PC

Need more help?

Expand your skills


Get new features first


Was this information helpful?

What affected your experience?

Thank you for your feedback!