Resolve cloud storage errors in OneNote

Issue

While attempting to sync, OneNote may display the following error:

• 0xE0000796

Background

This error can occur when OneNote can no longer sync your notebooks because your account is out of storage space.

Resolution

To resolve the error, verify whether your notebook is stored on OneDrive or on SharePoint, and then follow the corresponding steps below:

• OneDrive — If your notebook is stored on OneDrive, check to see how much free space you have left for your account. If you are almost or completely out of space, consider deleting some older files that you no longer need, or purchase more OneDrive storage space to resolve the issue.

  Tip: For more information about OneDrive storage, see OneDrive storage plan and billing questions.

• SharePoint — If your notebook is stored on SharePoint, you may have exceeded the storage quota that’s been allocated to you. Please contact the SharePoint or IT administrator in your organization to resolve the issue.

More help

If you’re still seeing this error after troubleshooting it, please report this issue in the OneNote forums on Microsoft Community so we can further investigate the cause and find a solution. 

See Also

OneNote help & learning

Fixes or workarounds for recent issues in OneNote for Windows

Fixes or workarounds for recent issues in OneNote for Mac, iPhone, and iPad