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If you’re seeing the 0xE000005E error code, OneNote can't sync a section in one of your notebooks. This error is usually temporary. You can try to resolve it by pressing Shift+F9 to manually sync the notebook.

If you keep getting this error, even after trying to sync several times, do the following:

  1. Right-click the name of your notebook, and then click Notebook Sync Status.

  2. To the left of the notebook experiencing the error, click the small arrow next to the notebook icon.

  3. Make note of the notebook section that’s causing the issue. Its name is displayed immediately above the box containing the error message.

  4. Click Close to dismiss the Shared Notebook Synchronization dialog box.

  5. Create a new section in the same notebook as the section containing the error.

  6. Copy or move all of the pages from the old section that’s not syncing to the new section you just created.

  7. Delete the old section and then re-sync your notebook by pressing Shift+F9.

This issue has been fixed as part of a recent product update. Make sure to run Windows Update on your computer to download and install all available updates for Microsoft Office.

More help

If you’re still seeing this error message after troubleshooting it, please report this issue in the OneNote forums on Microsoft Answers so we can investigate the cause and find a solution.

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