You can save and view a text conversation in the Conversation History. In the Conversation History, text conversations are organized by contact name and then by date. All conversations that you save with a contact on a particular date are saved in a single log.
When you save a conversation in Conversation History, only the text portion is saved. Audio and video aren't saved.
Do any of the following:
Set preferences for saving all conversations
Communicator can save conversations automatically, never save conversations, or ask whether to save each conversation.
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Sign in to Communicator.
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On the Communicator menu, click Preferences, and then click History
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Select the options that you want.
To limit how long conversations are saved, click an option on the Delete all conversations pop-up menu.
Save a single conversation
You can save a single conversation in the Conversation History even when you do not set up to save conversations automatically. If you turn Save conversations off, you can still save a single conversation in the Conversation History.
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In the conversation window, click Save
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Select the options that you want.
The conversation is saved when you close the conversation window.
View a saved conversation
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Sign in to Communicator.
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On the View menu, click Conversation History.
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In the navigation pane, click All Archived Messages, and then click a contact.
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On the right side, click the date of the conversation.
Tips:
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To search through the Conversation History, click the folder in the navigation pane that you want to search in. Type a word or phrase in the Search box. Conversations that contain the search term appear in the upper-right pane.
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To delete a conversation from the Conversation History, select the conversation, and then click Delete
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