Track email messages in a conversation in Outlook

1. In classic Outlook, select the View tab.

2. Under Messages or Current View, select Show as Conversations.

3. Select which folder you want this change to apply to: This folder (your current folder), or All mailboxes.

   

Tip: For more info, see View email messages by conversation.

In new Outlook​​​​​​​ a conversation includes all messages in the same thread with the same subject line.

• In mail, the View tab, then select Conversations > Group into conversations.