Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last Updated: February 15, 2023

ISSUE

When you dismiss an Outlook.com calendar reminder for a shared calendar in Outlook Desktop the reminder is not dismissed and reappears.

In addition, the following symptoms are also observed with this issue on shared calendars:

  • You cannot create or edit appointments or events on the shared calendars.

  • You cannot access the calendar’s permissions dialog box (right click the shared calendar, Properties, Permissions, causes error: “Some permissions cannot be displayed”)
    ​​​​​​​
    Outlook Shared Calendar permissions error

STATUS: FIXED

This issue is fixed in service version 15.20.6086.24.  To check the service version to determine if the fix is available, use the Outlook Connection Status dialog described in this article: Description of the Connection Status dialog in Outlook.
​​​​​​​
Outlook Connection Status

After you have confirmed the fix, use the steps below to re-enable Shared Calendar Improvements.  For the best experience with shared calendars you will need Shared Calendar Improvements enabled. 

Note: At the time this issue was occurring we recommended a workaround to disable Shared Calendar Improvements.  Now that the issue is fixed please make sure you have reenabled Shared Calendar Improvements.

To undo the workaround for the issue, reenable Shared Calendar Improvements using the following steps: 

  1. In Outlook, select File >Account Settings >Account Settings.  You will see a list of your email accounts.

  2. Select the Outlook.com account that you use to manage someone else's calendar and choose Change....

  3. Choose More Settings, followed by the Advanced tab.

  4. Check the checkbox next to Turn on shared calendar improvements.

    Shared calendar improvements in Outlook 1-30

  5. Select Apply and OK.

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Outlook Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

Outlook Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Find out how

See Also

Fixes or workarounds for recent issues in Outlook for PC

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×