Last Updated: May 24, 2024

ISSUE

When you attempt to open a Visio file stored in a SharePoint Online Library using the "Open in App" option, it fails to open and you receive the error message:

  • "Visio cannot open the file because it's not a Visio file or it has become corrupted."

Screenshot of error message, "Visio cannot open the file..."

STATUS: FIXED

The Office Team has resolved the issue.

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