Unified inbox in Outlook for Mac

If you have more than one account in Outlook, you can simplify your inbox by unifying them into one.

Add an account to Outlook for Mac

  1. If you only have one account added to Outlook, you can add another by clicking Tools in the Mac toolbar, then clicking Accounts.

  2. Click the Add an account (+) button and then click New Account.

    Creating a new account to use the unified Inbox.

  3. Follow the steps you're presented with to add another account.

Access your unified Inbox

  1. Once you have multiple accounts, go to All Accounts to the left in the Mail tab. If it isn’t expanded, click the drop-down arrow to the left of All Accounts.

    Unified Inbox in Outlook for Mac.

  2. Click on Inbox under All Accounts and you’ll see emails from all your email accounts in that Inbox.

  3. To look at email from just one of your accounts, go to the Inbox under that account.

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