This article is for people with visual or cognitive impairments who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
Use your keyboard and a screen reader to open the Exchange admin center (EAC). The EAC is a web-based app that lets you manage Exchange in your organization in a web browser. We have tested it with Narrator in Microsoft Edge and with JAWS in Chrome, but it might work with other screen readers and web browsers as long as they follow common accessibility standards and techniques.
Notes:
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New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
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To learn more about screen readers, go to How screen readers work with Microsoft 365.
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Exchange Online is included in Microsoft 365 business and enterprise subscription plans; however, capabilities might differ by plan. If your EAC doesn't include a function described in this article, your plan might not include it. For more information about the Exchange Online capabilities in your subscription plan, go to What Office 365 business product or license do I have? and Exchange Online Service Description.
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Sign in to your organization's Microsoft 365 account.
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Do one of the following:
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To use the App launcher to open the Microsoft 365 Admin Center, press the Tab key until you hear "Banner, App launcher," and press Enter. The App launcher opens. Press the Tab key until you hear "Link, Admin," and press Enter.
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To search for the Microsoft 365 Admin Center on your Microsoft 365 home page, press the Tab key until you hear "Search box," type admin, press the Down arrow key until you hear "Suggested app, Admin," and then press Enter.
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The Microsoft 365 Admin Center opens. You hear: "Microsoft 365 admin center." Press the Tab key until you hear "Navigation menu," press the Down arrow key until you hear "Exchange, menu item," and then press Enter.
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The EAC opens in a new tab in your web browser. You hear: "Exchange admin center." You're now ready to explore the app and proceed to your admin tasks.
See also
Use a screen reader to identify your admin role in the Exchange admin center
Use a screen reader to navigate and add cards in the Exchange admin center
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
