Use suggested replies in Outlook

Outlook can suggest words or phrases as you compose messages.

When you use the Suggested Replies feature, Outlook uses a machine learning model to continually improve the accuracy of the suggestions. This model runs on the same servers as your mailbox within your organization. No message content is transmitted or stored outside of your organization.

Currently, the suggested replies feature is available in the following languages:

  • English, Spanish, Portuguese, French, German, Italian, Czech, Swedish, Simplified Chinese, and Traditional Chinese

Suggested replies

When you receive a message in email that can be answered with a short response, Outlook suggests three responses that you can use to reply with a couple of clicks.

If one of the suggestions works for you, select it, and then select Send. If you have feedback about the suggestions, we'd love to hear what you think. To share your feedback, select Report inappropriate text.

A screenshot of suggested replies

Schedule a meeting

One of the options you might see in suggested replies is Schedule a meeting. You can select it to quickly create a meeting request from the message.

Note: The Schedule a meeting suggested reply is only available for English world-wide in the new Outlook on the web and Outlook.com.

A screenshot of the suggested reply to schedule a meeting

Attach a file

One of the options you might see in suggested replies is Attach a file. You can select it to quickly add an attachment that you've recently worked with or that might be relevant to your conversation - or browse and attach documents regularly. Once a file is selected, a draft will be created with the attachment you selected.

Note: The Attach a file suggested reply is only available for English world-wide in the new Outlook on the web and Outlook.com.

Attaching suggested files in Outlook.  

Turn off suggested replies

New Outlook on the web

  1. Select SettingsSettings> View all Outlook settings > Mail > Compose and reply.

  2. Clear the check box for Show suggested replies.

  3. Select Save.

Classic Outlook on the web

  1. Select Settings Settings > Mail > Suggested replies.

  2. Clear the check box for Show suggested replies.

  3. Select Save.

When you receive an email message that can be answered by a short response, Outlook can suggest three responses you can use to reply with just a couple of clicks. 

If one of the suggestions works for you, select it, and then select Send. If you have feedback about the suggestions, we'd love to hear what you think. To share your feedback, click the Feedback link and provide as much information as you'd like.

Note: When you use the Suggested Replies feature, Outlook uses a machine learning model to continually improve the accuracy of the suggestions. This model runs on the same servers as your mailbox within your organization. No message content is transmitted or stored outside of your organization.

Currently, the suggested replies feature is available in the following languages:

  • English, Spanish, Portuguese, French, German, Italian, Czech, Swedish, Simplified Chinese, and Traditional Chinese

Turn off suggested replies

If you'd like to turn off the suggested replies feature, use the following steps:

  1. Select File Options Mail Replies and forwards

  2. Clear the check box for Show suggested replies

  3. Select OK

When you receive a message in email that can be answered with a short response, Outlook suggests responses that you can use to reply with a couple of taps.

Suggested replies are generated by a computer algorithm and use natural language processing and machine learning technologies to provide response options.

If one of the suggestions works for you, simply tap on it to use it as your reply. You’ll have the chance to edit it before you select Send.

When you receive a message in email that can be answered with a short response, Outlook suggests responses that you can use to reply with a couple of taps.

Suggested replies are generated by a computer algorithm and use natural language processing and machine learning technologies to provide response options.

If one of the suggestions works for you, simply tap on it to use it as your reply. You’ll have the chance to edit it before you select Send.

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