Any one of the following reasons could be why your account may not be eligible for Time to Leave notifications:

  1. Your administrator has disabled Cortana.

  2. Your administrator has disabled integration with Bing Maps in Microsoft 365.

  3. Cortana is not supported for children.

  4. You're in a market where Cortana is not supported.

  5. Only Outlook.com, Microsoft 365 and most Gmail accounts are supported.

If you have further questions, please don't hesitate to contact us at Settings  > Help & Feedback  > Contact Support.

We do not support TTL and Cortana for .edu Microsoft 365 accounts.

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