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Why use a shared channel versus other channel types in Teams?

Use a shared channel to collaborate with people inside and outside your team or organization. People outside your org can participate in a shared channel without switching orgs.

When should I use a shared channel?

To collaborate with:

Shared channel

Standard channel

Private channel

Everyone on your team

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Specific people on your team

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People outside your team

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People outside your org

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(when both orgs use Azure AD B2B direct connect for cross-org access)

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(when your org uses Azure AD B2B external collaboration for external guests)

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(when your org uses Azure AD B2B external collaboration for external guests)

People outside your org (without them switching orgs)

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Note: People outside your org need to have a work or school Teams account to participate as members in a shared channel, and admins for both orgs must enable B2B direct connect. To learn more, see Collaborate with external participants in a channel.

Want to learn more? See First things to know about channels.

Related topics

What is a shared channel?

Guests and shared channels

Share a channel with people

Share a channel with a team

Create a shared channel

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