Add-ins are programs that run within Word and perform actions that Word doesn't provide. They can be pre-installed by third parties or downloaded by Word Users.
Since add-ins are separate programs, occasionally a Word add-in can encounter problems that slow down Word's startup.
Note:Â This content applies to the desktop versions of Word. Some features may not be available in Word for the web or mobile apps.
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Resolving Word problematic add-in notifications
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Access unhealthy add-ins under File > Info > Slow and Disabled COM Add-ins or select More Information... in the notification.
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If the unhealthy add-in is not dimmed, select one of the following options:
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Enable this add-in    Select this to keep your add-in enabled.
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Disable add-in for this session    Select this to disable the add-in until you restart Word. This allows you to see if the add-in is required for your workflow.
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Disable this add-in    Select this to disable your add-in.
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To stop getting notifications about the add-in, clear Alert me if this add-in is slow.
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For add-ins that are locked by Group Policy Settings, contact your administrator.
Re-enabling Word add-ins
To re-enable a Word add-in, go to File > Info > Slow and Disabled COM Add-ins. Select Enable this add-in, and then choose Apply.
Troubleshooting Word add-in problems
If Word detects a problem with an add-in, try uninstalling and reinstalling the add-in. If that doesn't solve the problem, contact the add-in provider for further assistance.Â
Resolving Word problematic add-in notifications
-
Access unhealthy add-ins under Tools > Slow and Disabled Add-ins or select More Information... in the notification.
-
If the unhealthy add-in is not dimmed, select one of the following options:
-
Enable this add-in    Select this to keep your add-in enabled.
-
Disable add-in for this session    Select this to disable the add-in until you restart Word. This allows you to see if the add-in is required for your workflow.
-
Disable this add-in    Select this to disable your add-in.
-
-
To stop getting notifications about the add-in, clear Alert me if this add-in is slow.
-
For add-ins that are locked by Group Policy Settings, contact your administrator.
Re-enabling Word add-ins
To re-enable a Word add-in, go to Tools > Slow and Disabled Add-ins. Select Enable this add-in, and then choose Apply.
Troubleshooting Word add-in problems
If Word detects a problem with an add-in, try uninstalling and reinstalling the add-in. If that doesn't solve the problem, contact the add-in provider for further assistance.Â
