We've adapted our operations to ensure the health and safety of our customers and employees—this will cause some service order delays for repairs or replacements of Surface, Xbox, Azure Kinect and HoloLens devices and Microsoft accessories. You'll receive an email when we have updates to share about your order, and the table below shows delay status by country or region. Thanks for your patience, and we apologize for any inconvenience this may cause.

This applies to service orders only

Orders from the Microsoft Store might be impacted differently. Track your order from the Microsoft Store

Check order status by country or region

Country or region 

Service order status    

Last updated on

Argentina

May be delayed

12/3/2020

Australia

May be delayed

12/3/2020

Austria

May be delayed

12/3/2020

Belgium

May be delayed

3/23/2020

Belize

May be delayed

3/23/2020

Bolivia

May be delayed

3/23/2020

Brazil

May be delayed

12/3/2020

Canada

May be delayed

3/25/2020

Chile

May be delayed

3/23/2020

China

May be delayed

12/3/2020

Colombia

May be delayed

3/23/2020

Costa Rica

May be delayed

3/23/2020

Denmark

May be delayed

3/23/2020

Dominican Republic

May be delayed

3/24/2020

Ecuador

May be delayed

3/23/2020

El Salvador

May be delayed

3/23/2020

Estonia

May be delayed

3/23/2020

Finland

May be delayed

3/23/2020

France

May be delayed

3/23/2020

Germany

May be delayed

3/23/2020

Guatemala

May be delayed

3/23/2020

Hong Kong SAR

May be delayed

3/25/2020

Hungary

May be delayed

3/23/2020

India

May be delayed 

Reopened Walk-In Center location status.

06/08/2021

Indonesia

May be delayed

3/23/2020

Ireland

May be delayed

3/23/2020

Italy

May be delayed

12/3/2020

Japan

May be delayed

12/3/2020

Korea

May be delayed

3/23/2020

Luxembourg

May be delayed

3/23/2020

Malaysia

May be delayed

4/21/2020

Mexico

May be delayed

3/23/2020

Netherlands

May be delayed

3/23/2020

New Zealand

May be delayed

3/23/2020

Norway

May be delayed

3/23/2020

Panama

May be delayed

3/23/2020

Paraguay

May be delayed

3/23/2020

Peru

May be delayed

3/23/2020

Poland

May be delayed

3/23/2020

Portugal

May be delayed

3/23/2020

Russia

May be delayed

12/3/2020

Singapore

May be delayed

3/23/2020

South Africa

May be delayed

12/3/2020

Spain

May be delayed

12/3/2020

Sweden

May be delayed

3/23/2020

Switzerland

May be delayed

3/23/2020

Taiwan

May be delayed

12/3/2020

Thailand

May be delayed

3/23/2020

Turkey

May be delayed

3/23/2020

United Arab Emirates

May be delayed

3/23/2020

United Kingdom

May be delayed

3/23/2020

United States

May be delayed

3/23/2020

Uruguay

May be delayed

3/23/2020

Venezuela

May be delayed

3/23/2020

India Walk-In Center status

Walk-In Center

Location

State

Status

Days of Operations

Hours of operation

Aryans Communication

Lucknow

Uttar Pradesh

Open

Monday to Saturday Operational

10:00 AM to 7:00 PM

Veetee Communications Private Limited

Chennai

Tamil Nadu

Open

Monday to Saturday Operational

9:00 AM to 2:00 PM

Supreme Technologies

Bangalore

Karnataka

Open

10:00 AM to 7:00 PM

Cell Services

Ahmedabad

Gujarat

Open

Monday to Saturday Operational

10:00 AM to 6:00 PM

Manav Communication

Delhi

Delhi

Open

Monday to Saturday Operational

10:00 AM to 7:00 PM

Maximum Services

Delhi

Delhi

Open

Monday to Saturday Operational

10:00 AM to 6:00 PM

S S Technocare

Gurgaon

Haryana

Open

Monday, Wednesday, Friday Operational

10:00 AM to 3:00 PM

Mobile Connect

Chandigarh

Punjab

Open

Monday to Friday Operational - Weekend Lock down

9:30 AM to 4:00 PM 

Ashish Electronics

Ludhiana

Punjab

Open

Monday to Friday Operational - Weekend Lock down

9:00 AM to 12:00 PM

Delight  Techno Services

Hyderabad

Telangana

Open

Monday to Saturday Operational

9:00 AM to 4:30 PM

Anannaya Infotel

Kolkata

West Bengal

Open

Monday to Saturday Operational

11:00 AM to 6:00 PM

Global Cell World

Hyderabad

Telangana

Open

Monday to Saturday Operational

9:00 AM to 4:30 PM

Today Telecom

Mumbai

Maharashtra

Open

Monday to Friday Operational - Weekend Lock down

10:00 AM to 4:00 PM

Neil Communication

Noida

Uttar Pradesh

Open

Monday to Friday Operational - Weekend Lock down

10:00 AM to 6:00 PM

Technotronics Technologies

Mumbai - Ghaktopar

Maharashtra

Open

Monday to Friday Operational - Weekend Lock down

10:00 AM to 4:00 PM

Cellular World

Mumbai-Borivali

Maharashtra

Open

Monday to Friday Operational - Weekend Lock down

10:00 AM to 4:00 PM

B M Gadget Services Pvt.Ltd - Karve Road

Pune

Maharashtra

Open

Monday to Friday Operational - Weekend Lock down

10:00 AM to 4:00 PM

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