Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

Assume that you run the Common Scenario Stress with IO test that is included in Windows Logo Kit (WLK) on a computer that is running Windows 7 or Windows Server 2008 R2. However, you receive a Stop error that resembles one of the following:

Stop 0x0000007E (parameter1, parameter2, parameter3, parameter4)

Notes

  • This Stop error describes a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED issue.

  • The parameters in this error message depend vary, depending on the configuration of the computer.

  • Not all "0x0000007E" Stop errors are caused by this issue.

Stop 0X00000050 (parameter1, parameter2, parameter3, parameter4)

Notes

  • This Stop error describes a PAGE_FAULT_IN_NONPAGED_AREA issue.

  • The parameters in this error message depend vary, depending on the configuration of the computer.

  • Not all "0X00000050" Stop errors are caused by this issue.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1).For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Win32k.sys

6.1.7601.17800

2,343,424

29-Mar-2012

02:40

Win32k.sys

6.1.7601.21953

2,351,616

29-Mar-2012

02:42

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Win32k.sys

6.1.7601.17800

3,146,240

29-Mar-2012

03:08

Win32k.sys

6.1.7601.21953

3,148,800

29-Mar-2012

03:09

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Win32k.sys

6.1.7601.17800

7,435,264

29-Mar-2012

02:13

Win32k.sys

6.1.7601.21953

7,440,896

29-Mar-2012

02:19

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the Common Scenario Stress with IO test, go to the following Microsoft website:

General information about the Common Scenario Stress with IO testFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_296373ca3ab915d1cfc948a60c6a23ed_31bf3856ad364e35_6.1.7601.17800_none_cd7e204d8f85ade2.manifest

File version

Not applicable

File size

694

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

X86_3336f7ecc44bd09b04e6b99f43b9ebca_31bf3856ad364e35_6.1.7601.21953_none_00979c6478ce3200.manifest

File version

Not applicable

File size

694

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.17800_none_bb01b81bf8c458f3.manifest

File version

Not applicable

File size

42,086

Date (UTC)

29-Mar-2012

Time (UTC)

05:07

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21953_none_bb5846291207d077.manifest

File version

Not applicable

File size

42,086

Date (UTC)

29-Mar-2012

Time (UTC)

05:35

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_0c6c6f003a362cb027d351797704d550_31bf3856ad364e35_6.1.7601.21953_none_a326a6518fd25b48.manifest

File version

Not applicable

File size

698

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Amd64_636bb64d64ffd4f03d656e0b9a2ebbd8_31bf3856ad364e35_6.1.7601.17800_none_eaa2f618a824d415.manifest

File version

Not applicable

File size

698

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Amd64_73367267538341c8a3a4e37bffdae22f_31bf3856ad364e35_6.1.7601.17800_none_51d952139853f022.manifest

File version

Not applicable

File size

698

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Amd64_807135a843000edd979912251e2f6a96_31bf3856ad364e35_6.1.7601.21953_none_067fa2a3f749f8bb.manifest

File version

Not applicable

File size

698

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Amd64_88bb21760ecdac0056be67f61a9e9624_31bf3856ad364e35_6.1.7601.17800_none_33627a029bcc2456.manifest

File version

Not applicable

File size

1,038

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Amd64_dc46c4b9cbe0b2adba4c1a434002d30d_31bf3856ad364e35_6.1.7601.21953_none_29ec8238e12610d6.manifest

File version

Not applicable

File size

1,038

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.17800_none_1720539fb121ca29.manifest

File version

Not applicable

File size

42,090

Date (UTC)

29-Mar-2012

Time (UTC)

06:11

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21953_none_1776e1acca6541ad.manifest

File version

Not applicable

File size

42,090

Date (UTC)

29-Mar-2012

Time (UTC)

19:56

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.17800_none_2174fdf1e5828c24.manifest

File version

Not applicable

File size

4,178

Date (UTC)

29-Mar-2012

Time (UTC)

04:54

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21953_none_21cb8bfefec603a8.manifest

File version

Not applicable

File size

4,178

Date (UTC)

29-Mar-2012

Time (UTC)

05:28

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_6f78ed83f24b9b3b845f97cdedc226a3_31bf3856ad364e35_6.1.7601.17800_none_a26692470dee6b1b.manifest

File version

Not applicable

File size

1,036

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Ia64_8e3936f8b14ae1480b74c3ed2ded0c61_31bf3856ad364e35_6.1.7601.21953_none_a55445e768fbccb9.manifest

File version

Not applicable

File size

1,036

Date (UTC)

29-Mar-2012

Time (UTC)

23:31

File name

Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.17800_none_bb035c11f8c261ef.manifest

File version

Not applicable

File size

42,088

Date (UTC)

29-Mar-2012

Time (UTC)

05:54

File name

Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21953_none_bb59ea1f1205d973.manifest

File version

Not applicable

File size

42,088

Date (UTC)

29-Mar-2012

Time (UTC)

06:20

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.17800_none_2174fdf1e5828c24.manifest

File version

Not applicable

File size

4,178

Date (UTC)

29-Mar-2012

Time (UTC)

04:54

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21953_none_21cb8bfefec603a8.manifest

File version

Not applicable

File size

4,178

Date (UTC)

29-Mar-2012

Time (UTC)

05:28

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