SymptomsÂ
Consider the following scenario:Â
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You deploy a Microsoft Skype for Business topology.Â
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You install the Teams module on all front-end servers.
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You open Control Panel as an administrator through a web browser.Â
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You configure a hybrid setup for Skype for Business Online and Teams and through Control Panel.
In this scenario, the hybrid configuration fails and returns a "500: Unable to process request"Â error message.Â
Resolution
To fix this issue, install the following update for Microsoft Skype for Business Server 2019:
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December 2024 cumulative update 8.0.2046.545 for Skype for Business Server 2019, Macp Web Components​​​​​​​
Note:Â You should enter the FQDN (Fully Qualified Domain Name) value when you configure hybrid setup.Â