Symptoms

Consider the following scenario:

  • You install Internet Information Services (IIS) 7.5 on a computer that is running Windows 7 or Windows Server 2008 R2.

  • You create an FTP site by using IIS 7.5.

  • You upload files to the FTP site by using the Ftp.exe utility.

  • You run the following command to monitor the upload progress of the files:

    ftp> literal size file name

In this scenario, the command does not return the current size of the file as expected. Additionally, you receive the following error message:

550-The process cannot access the file because it is being used by another process.
Win32 error: The process cannot access the file because it is being used by another process.
Error details: File system returned an error.

Cause

This issue occurs because of a sharing violation that occurs when you use the literal size command to query the current size of a file that is already open with write access.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Ftpconfigext.dll

7.5.7600.21236

16,384

14-Jun-2012

05:52

x86

Ftpctrlps.dll

7.5.7600.14294

9,728

14-Jul-2009

01:15

x86

Ftpmib.dll

7.5.7600.16385

10,240

14-Jul-2009

01:15

x86

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:05

x86

Ftpsvc.dll

7.5.7600.21236

309,248

14-Jun-2012

05:52

x86

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

21:05

Not applicable

Ftpconfigext.dll

7.5.7601.22018

16,384

14-Jun-2012

10:05

x86

Ftpctrlps.dll

7.5.7600.14294

9,728

14-Jul-2009

01:15

x86

Ftpmib.dll

7.5.7600.16385

10,240

14-Jul-2009

01:15

x86

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:05

x86

Ftpsvc.dll

7.5.7601.22018

310,272

14-Jun-2012

10:05

x86

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

21:05

Not applicable

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ftpconfigext.dll

7.5.7600.21236

18,432

14-Jun-2012

06:42

x64

Ftpctrlps.dll

7.5.7600.14294

13,824

14-Jul-2009

01:40

x64

Ftpmib.dll

7.5.7600.16385

12,800

14-Jul-2009

01:40

x64

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:27

x64

Ftpsvc.dll

7.5.7600.21236

350,208

14-Jun-2012

06:42

x64

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

20:50

Not applicable

Ftpconfigext.dll

7.5.7601.22018

18,432

14-Jun-2012

11:10

x64

Ftpctrlps.dll

7.5.7600.14294

13,824

14-Jul-2009

01:40

x64

Ftpmib.dll

7.5.7600.16385

12,800

14-Jul-2009

01:40

x64

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:27

x64

Ftpsvc.dll

7.5.7601.22018

351,232

14-Jun-2012

11:10

x64

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

20:50

Not applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ftpconfigext.dll

7.5.7600.21236

40,960

14-Jun-2012

05:35

IA-64

Ftpctrlps.dll

7.5.7600.14294

22,528

14-Jul-2009

01:46

IA-64

Ftpmib.dll

7.5.7600.16385

23,552

14-Jul-2009

01:46

IA-64

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:35

IA-64

Ftpsvc.dll

7.5.7600.21236

782,336

14-Jun-2012

05:35

IA-64

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

20:48

Not applicable

Ftpconfigext.dll

7.5.7601.22018

40,960

14-Jun-2012

09:56

IA-64

Ftpctrlps.dll

7.5.7600.14294

22,528

14-Jul-2009

01:46

IA-64

Ftpmib.dll

7.5.7600.16385

23,552

14-Jul-2009

01:46

IA-64

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:35

IA-64

Ftpsvc.dll

7.5.7601.22018

785,920

14-Jun-2012

09:56

IA-64

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

20:48

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_c873e3c86c79e37bbf213204722dd15a_31bf3856ad364e35_6.1.7600.21236_none_d6bd2f0046c89da3.manifest

File version

Not applicable

File size

698

Date (UTC)

14-Jun-2012

Time (UTC)

13:18

Platform

Not applicable

File name

X86_e136af3b5af297fcaa8b366b673c77ae_31bf3856ad364e35_6.1.7601.22018_none_41255a381644fc7b.manifest

File version

Not applicable

File size

698

Date (UTC)

14-Jun-2012

Time (UTC)

13:18

Platform

Not applicable

File name

X86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21236_none_4b01fed30fe8c542.manifest

File version

Not applicable

File size

31,009

Date (UTC)

14-Jun-2012

Time (UTC)

13:24

Platform

Not applicable

File name

X86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22018_none_4cfffc450cfd2bfa.manifest

File version

Not applicable

File size

31,009

Date (UTC)

14-Jun-2012

Time (UTC)

13:24

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_9ad8d6c564fe4937ec9c29db462fa991_31bf3856ad364e35_6.1.7600.21236_none_50db84fd65715f64.manifest

File version

Not applicable

File size

1,046

Date (UTC)

14-Jun-2012

Time (UTC)

13:19

Platform

Not applicable

File name

Amd64_ecffd6d1645eb500912214d79cd69bbd_31bf3856ad364e35_6.1.7601.22018_none_79340ca797f31d1c.manifest

File version

Not applicable

File size

1,046

Date (UTC)

14-Jun-2012

Time (UTC)

13:19

Platform

Not applicable

File name

Amd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21236_none_a7209a56c8463678.manifest

File version

Not applicable

File size

31,015

Date (UTC)

14-Jun-2012

Time (UTC)

13:29

Platform

Not applicable

File name

Amd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22018_none_a91e97c8c55a9d30.manifest

File version

Not applicable

File size

31,015

Date (UTC)

14-Jun-2012

Time (UTC)

13:29

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21236_none_b17544a8fca6f873.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Jun-2012

Time (UTC)

06:23

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22018_none_b373421af9bb5f2b.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Jun-2012

Time (UTC)

10:23

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_6f4ca2a1511e5b589110c1e2859e8c8b_31bf3856ad364e35_6.1.7600.21236_none_8eb3848686596e11.manifest

File version

Not applicable

File size

1,044

Date (UTC)

14-Jun-2012

Time (UTC)

13:18

Platform

Not applicable

File name

Ia64_8d5e10071f93f837d66a0072ff354264_31bf3856ad364e35_6.1.7601.22018_none_d8c509af58a3fd40.manifest

File version

Not applicable

File size

1,044

Date (UTC)

14-Jun-2012

Time (UTC)

13:18

Platform

Not applicable

File name

Ia64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21236_none_4b03a2c90fe6ce3e.manifest

File version

Not applicable

File size

31,012

Date (UTC)

14-Jun-2012

Time (UTC)

13:19

Platform

Not applicable

File name

Ia64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22018_none_4d01a03b0cfb34f6.manifest

File version

Not applicable

File size

31,012

Date (UTC)

14-Jun-2012

Time (UTC)

13:19

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21236_none_b17544a8fca6f873.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Jun-2012

Time (UTC)

06:23

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22018_none_b373421af9bb5f2b.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Jun-2012

Time (UTC)

10:23

Platform

Not applicable

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