This article applies to Microsoft Dynamics NAV for all countries and all language locales.
Symptoms
Assume that you create a sales order for an item that has the Manufacturing Policy field set to Make-to-Order in Microsoft Dynamics NAV 2009. You create a production order for the sales order by using the Create Prod.Ord function, and then you change the status of the production order to Firm Planned. In this situation, when you try to delete a component that has the Manufacturing Policy set to Make-to-Order from the production order, you receive the following error message:
Another user has modified the record for this Prod. Order Component after you retrieved it from the database.
Enter your changes again in the updated window, or start the interrupted activity again. Identification fields and values: Status='Firm Planned',Prod. Order No.='production ordernumber',Prod. Order Line No.='productionorder line number',Line No.='line number'This problem occurs in the following products:
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Microsoft Dynamics NAV 2009 R2
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Microsoft Dynamics NAV 2009 Service Pack 1 (SP1)
Resolution
Hotfix information
A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Installation information
Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.
Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix. To implement this hotfix, you must have a developer license. We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:-
The Modify permission for the object that you will be changing.
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The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.
Note You do not have to have rights to the data stores unless you have to perform data repair.
Code changes
Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, follow these steps:-
Change the code in the Prod. Order Line table (5406). To do this, follow these steps:
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Add a new global variable, and then specify the variable as follows:
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Name: CalledFromComponent@1025
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DataType: Boolean
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Create a new function as follows:
PROCEDURE SetCalledFromComponent@3(NewCalledFromComponent@1000 : Boolean);
CalledFromComponent := NewCalledFromComponent; -
Change the code in the DeleteRelations function as follows:
Existing code...
ProdOrderComp.DELETEALL(TRUE); ProdOrderComp.SETRANGE("Prod. Order Line No."); ProdOrderComp.SETRANGE("Supplied-by Line No.","Line No."); IF ProdOrderComp.FIND('-') THEN REPEAT ProdOrderComp."Supplied-by Line No." := 0; ProdOrderComp.MODIFY; UNTIL ProdOrderComp.NEXT = 0; WhseOutputProdRelease.DeleteLine(Rec); ...Replacement code
...
ProdOrderComp.DELETEALL(TRUE); // Add the following line. IF NOT CalledFromComponent THEN BEGIN ProdOrderComp.SETRANGE("Prod. Order Line No."); ProdOrderComp.SETRANGE("Supplied-by Line No.","Line No."); IF ProdOrderComp.FIND('-') THEN REPEAT ProdOrderComp."Supplied-by Line No." := 0; ProdOrderComp.MODIFY; UNTIL ProdOrderComp.NEXT = 0; // Add the following line. END; WhseOutputProdRelease.DeleteLine(Rec); ...
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Change the code in the Prod. Order Component table (5407). To do this, follow these steps:
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Add a new local variable in the OnDelete trigger, and then specify the variable as follows:
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Name: NewQuantity@1003
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DataType: Decimal
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Change the code in the OnDelete trigger as follows:
Existing code...
IF ProdOrderLine.GET(Status,"Prod. Order No.","Supplied-by Line No.") THEN BEGIN // Delete the following lines. ProdOrderLine.VALIDATE(Quantity,ProdOrderLine.Quantity - "Expected Quantity"); IF ProdOrderLine.Quantity = 0 THEN BEGIN // End of the lines. ProdOrderLine.BlockDynamicTracking(TRUE); ProdOrderLine.DELETE(TRUE); // Delete the following line. END ELSE ProdOrderLine.MODIFY; END; ...Replacement code
...
IF ProdOrderLine.GET(Status,"Prod. Order No.","Supplied-by Line No.") THEN BEGIN // Add the following lines. NewQuantity := ProdOrderLine.Quantity - "Expected Quantity"; IF NewQuantity = 0 THEN BEGIN // End of the lines. ProdOrderLine.BlockDynamicTracking(TRUE); // Add the following line. ProdOrderLine.SetCalledFromComponent(TRUE); ProdOrderLine.DELETE(TRUE); // Add the following lines. END ELSE BEGIN ProdOrderLine.VALIDATE(Quantity,NewQuantity); // End of the lines. ProdOrderLine.MODIFY; // add the following line. END; END; ...
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Prerequisites
You must have one of the following products installed to apply this hotfix:
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Microsoft Dynamics NAV 2009 R2
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Microsoft Dynamics NAV 2009 Service Pack 1
Removal information
You cannot remove this hotfix.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.