Applies ToExchange Server 2016 Enterprise Edition Exchange Server 2013 Enterprise Edition

Symptoms

Consider the following scenario:

  • You have an Exchange Server forest in a Microsoft Exchange Server 2016 or a Microsoft Exchange Server 2013 environment.

  • The Exchange Server forest contains parent and child domains.

In this scenario, if a public folder mailbox exists in the root domain, and you run the Enable-MailPublicFolder cmdlet from a child domain against the public folder, you receive a System.InvalidOperationException exception that states that the mailbox cannot be located.

Note This problem also occurs in the reverse scenario. If a public folder mailbox exists in the child domain, and you run the Enable-MailPublicFolder cmdlet from the root domain against the public folder, you receive a System.InvalidOperationException exception that states that the mailbox cannot be located.

Cause

This problem occurs because the search cannot locate a public folder that is in a different domain controller domain.

Resolution

Exchange Server 2016

To resolve this problem, install Cumulative Update 10 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

Exchange Server 2013

To resolve this problem, install Cumulative Update 21 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.