Symptoms

Consider the following two scenarios:

Scenario 1

  • You install the Terminal Services role on a computer that is running Windows Server 2008 Service Pack 2 (SP2).

  • You enable the Terminal Services Easy Print feature or the Remote Desktop Services Easy Print feature on the computer.

  • You create a terminal server session or a remote desktop session to the computer from a client computer.

  • You use the printer driver for Microsoft XPS Document Writer on the client computer to print a document that contains graphics in the terminal server session or in the remote desktop session.

Scenario 2

  • You install an XML Paper Specification (XPS) printer driver for an XPS printer on a computer that is running one of the following operating systems:

    • Windows Vista SP2

    • Windows Server 2008 SP2

  • You send a document that contains some complex graphics of a large size to the XPS printer.

In both scenarios, you experience a longer time than usual to print the documents. For example, it may take from 5 to 10 minutes to print a document that usually takes 10 seconds to print. Additionally, some large spool files that are several megabytes in size are generated when the print jobs are processed.

Cause

This issue occurs because the printer takes a long time to process a very large spool file that is generated by the client computer. The client computer cannot optimize the printing of some XPS files that contain custom dashed pens. This behavior causes the client computer to generate a very large spool file.

Note When the Terminal Services Easy Print feature or the Remote Desktop Services Easy Print feature is enabled, a Graphics Device Interface (GDI)-based print job is converted to the XPS format on the terminal server or on the remote desktop server. Then, the XPS file is transferred back to the client computer. The client computer prints the job by using the local printer driver.

Resolution

Note Windows Vista SP2 and Windows Server 2008 SP2 add support for cosmetic lines in XPS documents. However, this affects the performance of line rendering in XPS documents because the new feature creates many primitives. This hotfix optimizes the new feature to remove additional primitives when an XPS document is rendered.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008 Service Pack 2 (SP2)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Locale.gpd

Not applicable

14,088

03-Apr-2009

23:29

Not applicable

Msxpsinc.gpd

Not applicable

73

03-Apr-2009

23:29

Not applicable

Msxpsinc.ppd

Not applicable

72

03-Apr-2009

23:29

Not applicable

Mxdwdrv.dll

0.3.6002.22527

780,288

18-Nov-2010

18:50

x86

P6disp.gpd

Not applicable

25,489

03-Apr-2009

23:00

Not applicable

P6font.gpd

Not applicable

3,293

03-Apr-2009

23:00

Not applicable

Pcl4res.dll

0.3.5479.0

288,768

18-Nov-2010

18:50

x86

Pcl5eres.dll

0.3.5479.0

1,058,816

18-Nov-2010

18:50

x86

Pcl5ures.dll

0.3.5479.0

1,057,280

18-Nov-2010

18:50

x86

Pclxl.dll

0.3.5479.0

207,872

18-Nov-2010

18:38

x86

Pclxl.gpd

Not applicable

10,375

03-Apr-2009

23:00

Not applicable

Pjl.gpd

Not applicable

1,156

03-Apr-2009

23:00

Not applicable

Pjlmon.dll

6.0.6002.22527

17,408

18-Nov-2010

18:50

x86

Ps5ui.dll

0.3.6002.22527

731,648

18-Nov-2010

18:50

x86

Pscript.hlp

Not applicable

26,038

03-Apr-2009

21:49

Not applicable

Pscript.ntf

Not applicable

1,060,548

03-Apr-2009

23:30

Not applicable

Pscript5.dll

0.3.6002.22527

543,744

18-Nov-2010

18:50

x86

Pscrptfe.ntf

Not applicable

1,288,252

03-Apr-2009

23:31

Not applicable

Ps_schm.gdl

Not applicable

5,561

03-Apr-2009

23:29

Not applicable

Stddtype.gdl

Not applicable

23,812

03-Apr-2009

23:29

Not applicable

Stdnames.gpd

Not applicable

14,362

03-Apr-2009

23:29

Not applicable

Stdschem.gdl

Not applicable

59,116

03-Apr-2009

23:29

Not applicable

Stdschmx.gdl

Not applicable

2,278

03-Apr-2009

23:29

Not applicable

Ttfsub.gpd

Not applicable

698

03-Apr-2009

23:29

Not applicable

Unidrv.dll

0.3.6002.22527

373,248

18-Nov-2010

18:51

x86

Unidrv.hlp

Not applicable

21,225

03-Apr-2009

21:49

Not applicable

Unidrvui.dll

0.3.6002.22527

744,960

18-Nov-2010

18:50

x86

Unires.dll

0.3.6002.22527

761,344

18-Nov-2010

18:50

x86

Xpssvcs.dll

6.0.6002.22527

1,676,288

18-Nov-2010

18:51

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Locale.gpd

Not applicable

14,088

03-Apr-2009

22:32

Not applicable

Msxpsinc.gpd

Not applicable

73

03-Apr-2009

22:32

Not applicable

Msxpsinc.ppd

Not applicable

72

03-Apr-2009

22:32

Not applicable

Mxdwdrv.dll

0.3.6002.22527

762,368

18-Nov-2010

19:09

x64

P6disp.gpd

Not applicable

25,489

03-Apr-2009

22:04

Not applicable

P6font.gpd

Not applicable

3,293

03-Apr-2009

22:04

Not applicable

Pcl4res.dll

0.3.5479.0

288,768

18-Nov-2010

19:09

x64

Pcl5eres.dll

0.3.5479.0

1,058,816

18-Nov-2010

19:09

x64

Pcl5ures.dll

0.3.5479.0

1,057,280

18-Nov-2010

19:09

x64

Pclxl.dll

0.3.5479.0

207,872

18-Nov-2010

18:58

x64

Pclxl.gpd

Not applicable

10,375

03-Apr-2009

22:04

Not applicable

Pjl.gpd

Not applicable

1,156

03-Apr-2009

22:04

Not applicable

Pjlmon.dll

6.0.6002.22527

22,016

18-Nov-2010

19:10

x64

Ps5ui.dll

0.3.6002.22527

854,528

18-Nov-2010

19:09

x64

Pscript.hlp

Not applicable

26,038

03-Apr-2009

21:10

Not applicable

Pscript.ntf

Not applicable

1,062,732

03-Apr-2009

22:32

Not applicable

Pscript5.dll

0.3.6002.22527

629,248

18-Nov-2010

19:09

x64

Pscrptfe.ntf

Not applicable

1,293,180

03-Apr-2009

22:33

Not applicable

Ps_schm.gdl

Not applicable

5,561

03-Apr-2009

22:32

Not applicable

Stddtype.gdl

Not applicable

23,812

03-Apr-2009

22:32

Not applicable

Stdnames.gpd

Not applicable

14,362

03-Apr-2009

22:32

Not applicable

Stdschem.gdl

Not applicable

59,116

03-Apr-2009

22:32

Not applicable

Stdschmx.gdl

Not applicable

2,278

03-Apr-2009

22:32

Not applicable

Ttfsub.gpd

Not applicable

698

03-Apr-2009

22:32

Not applicable

Unidrv.dll

0.3.6002.22527

472,576

18-Nov-2010

19:10

x64

Unidrv.hlp

Not applicable

21,225

03-Apr-2009

21:10

Not applicable

Unidrvui.dll

0.3.6002.22527

884,224

18-Nov-2010

19:09

x64

Unires.dll

0.3.6002.22527

761,344

18-Nov-2010

19:09

x64

Xpssvcs.dll

6.0.6002.22527

2,936,832

18-Nov-2010

19:11

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Locale.gpd

Not applicable

14,088

03-Apr-2009

22:32

Not applicable

Msxpsinc.gpd

Not applicable

73

03-Apr-2009

22:32

Not applicable

Msxpsinc.ppd

Not applicable

72

03-Apr-2009

22:32

Not applicable

Mxdwdrv.dll

0.3.6002.22527

1,576,960

18-Nov-2010

19:10

IA-64

P6disp.gpd

Not applicable

25,489

03-Apr-2009

22:04

Not applicable

P6font.gpd

Not applicable

3,293

03-Apr-2009

22:04

Not applicable

Pcl4res.dll

0.3.5479.0

288,768

18-Nov-2010

19:09

IA-64

Pcl5eres.dll

0.3.5479.0

1,058,816

18-Nov-2010

19:09

IA-64

Pcl5ures.dll

0.3.5479.0

1,057,280

18-Nov-2010

19:09

IA-64

Pclxl.dll

0.3.5479.0

207,872

18-Nov-2010

18:56

IA-64

Pclxl.gpd

Not applicable

10,375

03-Apr-2009

22:04

Not applicable

Pjl.gpd

Not applicable

1,156

03-Apr-2009

22:04

Not applicable

Pjlmon.dll

6.0.6002.22527

56,320

18-Nov-2010

19:10

IA-64

Ps5ui.dll

0.3.6002.22527

1,569,792

18-Nov-2010

19:09

IA-64

Pscript.hlp

Not applicable

26,038

03-Apr-2009

21:10

Not applicable

Pscript.ntf

Not applicable

1,062,732

03-Apr-2009

22:33

Not applicable

Pscript5.dll

0.3.6002.22527

1,163,776

18-Nov-2010

19:09

IA-64

Pscrptfe.ntf

Not applicable

1,293,180

03-Apr-2009

22:34

Not applicable

Ps_schm.gdl

Not applicable

5,561

03-Apr-2009

22:32

Not applicable

Stddtype.gdl

Not applicable

23,812

03-Apr-2009

22:32

Not applicable

Stdnames.gpd

Not applicable

14,362

03-Apr-2009

22:32

Not applicable

Stdschem.gdl

Not applicable

59,116

03-Apr-2009

22:32

Not applicable

Stdschmx.gdl

Not applicable

2,278

03-Apr-2009

22:32

Not applicable

Ttfsub.gpd

Not applicable

698

03-Apr-2009

22:32

Not applicable

Unidrv.dll

0.3.6002.22527

1,149,440

18-Nov-2010

19:11

IA-64

Unidrv.hlp

Not applicable

21,225

03-Apr-2009

21:10

Not applicable

Unidrvui.dll

0.3.6002.22527

1,650,688

18-Nov-2010

19:10

IA-64

Unires.dll

0.3.6002.22527

761,344

18-Nov-2010

19:10

IA-64

Xpssvcs.dll

6.0.6002.22527

5,282,304

18-Nov-2010

19:12

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

981116 An XPS printer is very slow to print graphics in Vista SP2 and in Windows Server 2008 SP2

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

3,078

Date (UTC)

19-Nov-2010

Time (UTC)

10:48

Platform

Not applicable

File name

X86_ntprint.inf_31bf3856ad364e35_6.0.6002.22527_none_3d621b2cd100ab7a.manifest

File version

Not applicable

File size

19,235

Date (UTC)

19-Nov-2010

Time (UTC)

10:48

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_ntprint.inf_31bf3856ad364e35_6.0.6002.22527_none_9980b6b0895e1cb0.manifest

File version

Not applicable

File size

19,295

Date (UTC)

19-Nov-2010

Time (UTC)

10:48

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,102

Date (UTC)

19-Nov-2010

Time (UTC)

10:48

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008



File name

Ia64_ntprint.inf_31bf3856ad364e35_6.0.6002.22527_none_3d63bf22d0feb476.manifest

File version

Not applicable

File size

19,236

Date (UTC)

19-Nov-2010

Time (UTC)

10:48

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,255

Date (UTC)

19-Nov-2010

Time (UTC)

10:48

Platform

Not applicable

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