Symptoms

When you try to install an application that uses the multi-package feature on a computer that is running Windows 7 or Windows Server 2008 R2, the installation may fail. Additionally, error 1601 occurs.

Cause

This issue occurs because Msiexec.exe crashes during such installation.

Note If an installation package uses the multiple-package installation feature together with many custom actions, Msiexec.exe may crash because of a race condition.

Resolution

Update information

To resolve this issue, install the update that is described in this section.

How to obtain this update

To obtain this update, go to the following Windows Update website:

http://update.microsoft.comThe following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 SP1

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Hotfix replacement information

This update does not replace a previously released update.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important for maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Msi.dll

5.0.7600.16992

2,342,400

07-Apr-2012

11:34

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

Msi.dll

5.0.7600.21183

2,342,912

07-Apr-2012

11:37

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

Msi.dll

5.0.7601.17807

2,342,400

07-Apr-2012

11:26

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

Msi.dll

5.0.7601.21960

2,342,912

07-Apr-2012

22:42

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msi.dll

5.0.7600.16992

3,213,824

07-Apr-2012

12:18

x64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:29

x64

Msi.dll

5.0.7600.21183

3,217,408

07-Apr-2012

12:28

x64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:29

x64

Msi.dll

5.0.7601.17807

3,216,384

07-Apr-2012

12:31

x64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:29

x64

Msi.dll

5.0.7601.21960

3,217,408

07-Apr-2012

23:36

x64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:29

x64

Msi.dll

5.0.7600.16992

2,342,400

07-Apr-2012

11:34

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

Msi.dll

5.0.7600.21183

2,342,912

07-Apr-2012

11:37

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

Msi.dll

5.0.7601.17807

2,342,400

07-Apr-2012

11:26

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

Msi.dll

5.0.7601.21960

2,342,912

07-Apr-2012

22:42

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msi.dll

5.0.7600.16992

6,184,448

07-Apr-2012

11:04

IA-64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:37

IA-64

Msi.dll

5.0.7600.21183

6,187,520

07-Apr-2012

11:08

IA-64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:37

IA-64

Msi.dll

5.0.7601.17807

6,184,960

07-Apr-2012

11:02

IA-64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:37

IA-64

Msi.dll

5.0.7601.21960

6,187,520

07-Apr-2012

11:08

IA-64

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:37

IA-64

Msi.dll

5.0.7600.16992

2,342,400

07-Apr-2012

11:34

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

Msi.dll

5.0.7600.21183

2,342,912

07-Apr-2012

11:37

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

Msi.dll

5.0.7601.17807

2,342,400

07-Apr-2012

11:26

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

Msi.dll

5.0.7601.21960

2,342,912

07-Apr-2012

22:42

x86

Msimsg.dll

5.0.7600.16385

25,088

14-Jul-2009

01:07

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_5d8d6276a6952d5fe7d783db4579b594_31bf3856ad364e35_6.1.7600.16992_none_e762edafb38df503.manifest

File version

Not applicable

File size

704

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

X86_7adc4e0a22f2189d1da5ec3bda15e08e_31bf3856ad364e35_6.1.7601.21960_none_7547ee3b2ee6a942.manifest

File version

Not applicable

File size

704

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

X86_a77fe44212e79fe0687e591abe6ed510_31bf3856ad364e35_6.1.7601.17807_none_95e875490237cb56.manifest

File version

Not applicable

File size

704

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

X86_e852983004f9e07919bac0c1d2ce239a_31bf3856ad364e35_6.1.7600.21183_none_7cb7db23ec88415b.manifest

File version

Not applicable

File size

704

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.16992_none_03430ee914e31348.manifest

File version

Not applicable

File size

182,169

Date (UTC)

08-Apr-2012

Time (UTC)

07:40

File name

X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.21183_none_03d8540c2df7e3ba.manifest

File version

Not applicable

File size

182,169

Date (UTC)

08-Apr-2012

Time (UTC)

07:40

File name

X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.17807_none_058fbe9311bbff95.manifest

File version

Not applicable

File size

182,169

Date (UTC)

08-Apr-2012

Time (UTC)

07:40

File name

X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_05d179d02b1095a4.manifest

File version

Not applicable

File size

182,169

Date (UTC)

08-Apr-2012

Time (UTC)

07:40

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_10769053a755a29d0f3b19dba09edeb1_31bf3856ad364e35_6.1.7600.21183_none_fc470e3908bc2e8d.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_129d45747a0841e570d46983f4f88fe9_31bf3856ad364e35_6.1.7600.21183_none_452766c5aaa7f8c6.manifest

File version

Not applicable

File size

1,058

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_4781920892b7c30b8db663d0b2c1c782_31bf3856ad364e35_6.1.7600.16992_none_b19c239a52116972.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_6ac268af3c5665a17c00cdf9cad43854_31bf3856ad364e35_6.1.7600.21183_none_d9f0e31fd48efdb3.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_777672933ba6a6d9dc8d2919bcd5b889_31bf3856ad364e35_6.1.7601.17807_none_462f8c57fc5f939a.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_78bd2475e925adb11bf010b2ad668957_31bf3856ad364e35_6.1.7600.16992_none_161ef0afdc07efd4.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_83340da27b09329abcb2c5ddbe787e06_31bf3856ad364e35_6.1.7601.17807_none_89163ee8b5b4eb82.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_a79bff37a46bedc40fe9c6a7c85f7a17_31bf3856ad364e35_6.1.7600.16992_none_a01a826abc7d033f.manifest

File version

Not applicable

File size

1,058

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_b9aca5a8a17748a67c6f31af026b99c9_31bf3856ad364e35_6.1.7601.17807_none_ca918ceda7c695b7.manifest

File version

Not applicable

File size

1,058

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_c9f3393f9e8472244242bffd60240412_31bf3856ad364e35_6.1.7601.21960_none_6bcd88cdb5bb3ece.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_e48e233794b200888ac674844879a23a_31bf3856ad364e35_6.1.7601.21960_none_e0c9250671bb3cf8.manifest

File version

Not applicable

File size

1,058

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_f22b50564f589bf20081faf85d752548_31bf3856ad364e35_6.1.7601.21960_none_f1cd0dcb4aa21de2.manifest

File version

Not applicable

File size

708

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.16992_none_5f61aa6ccd40847e.manifest

File version

Not applicable

File size

182,173

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

File name

Amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.21183_none_5ff6ef8fe65554f0.manifest

File version

Not applicable

File size

182,173

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

File name

Amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.17807_none_61ae5a16ca1970cb.manifest

File version

Not applicable

File size

182,173

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

File name

Amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_61f01553e36e06da.manifest

File version

Not applicable

File size

182,173

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.16992_none_69b654bf01a14679.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.21183_none_6a4b99e21ab616eb.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.17807_none_6c030468fe7a32c6.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:44

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_212ca1ccaffd706c7210e6f25daf6344_31bf3856ad364e35_6.1.7600.21183_none_7f0d99009c629727.manifest

File version

Not applicable

File size

1,056

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Ia64_32a85eff102356171249c865094e2ea2_31bf3856ad364e35_6.1.7601.17807_none_ae2d517809ef88cc.manifest

File version

Not applicable

File size

1,056

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Ia64_ee06f801de3b05fecdf0729dee28fcc4_31bf3856ad364e35_6.1.7600.16992_none_0f7470dd2d2bfbca.manifest

File version

Not applicable

File size

1,056

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Ia64_efbbf186ab0913cf76d4727d15d4ff1f_31bf3856ad364e35_6.1.7601.21960_none_1acf2d38626cf4ef.manifest

File version

Not applicable

File size

1,056

Date (UTC)

08-Apr-2012

Time (UTC)

07:34

File name

Ia64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.16992_none_0344b2df14e11c44.manifest

File version

Not applicable

File size

182,171

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

File name

Ia64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.21183_none_03d9f8022df5ecb6.manifest

File version

Not applicable

File size

182,171

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

File name

Ia64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.17807_none_0591628911ba0891.manifest

File version

Not applicable

File size

182,171

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

File name

Ia64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_05d31dc62b0e9ea0.manifest

File version

Not applicable

File size

182,171

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.16992_none_69b654bf01a14679.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7600.21183_none_6a4b99e21ab616eb.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.17807_none_6c030468fe7a32c6.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

File name

Wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.21960_none_6c44bfa617cec8d5.manifest

File version

Not applicable

File size

172,000

Date (UTC)

08-Apr-2012

Time (UTC)

07:35

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