Symptoms

Consider the following scenario:

  • You have a primary site server that is running Microsoft System Center 2012 R2 Configuration Manager.

  • You configure the software update point and the Windows Server Update Services (WSUS) role on the site server.

  • You set up a proxy server that requires a user account for authentication.

  • You set up a user account in site system properties for proxy authentication.

  • You create and run Automatic Deployment Rules (ADR).

In this scenario, the update cannot be downloaded successfully. Additionally, an error message that resembles the following is logged in the PatchDownloader.log file:

Downloading content for ContentID = number , FileName = filename .cab. Software Updates Patch Downloader date time 3872 (0x0F20)
Try username domain \ username Software Updates Patch Downloader date time 3204 (0x0C84)
Proxy enabled proxy server IPaddress : port Software Updates Patch Downloader date time 3204 (0x0C84)
HttpSendRequest failed HTTP_STATUS_PROXY_AUTH_REQ Software Updates Patch Downloader date time 3204 (0x0C84)
Download http://wsus.ds.download.windowsupdate.com/d/msdownload/update/software/crup/2013/09/ filename .cab to C:\windows\TEMP\ filename .tmp returns 407 Software Updates Patch Downloader date time 3204 (0x0C84)
ERROR: DownloadContentFiles() failed with hr=0x80070197 Software Updates Patch Downloader date time 3872 (0x0F20)

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have System Center 2012 R2 Configuration Manager installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you install this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Patchdownloader.dll

5.0.7958.1105

114,352

01-Oct-2013

01:25

x64

Configmgr2012adminui-r2-kb2916611-i386.msp

Not Applicable

2,204,672

01-Oct-2013

01:25

Not Applicable

Patchdownloader.dll

5.0.7958.1105

86,192

01-Oct-2013

01:25

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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