Applies ToExcel 2013 Word 2013 Outlook 2013 PowerPoint 2013 Access 2013 OneNote 2013 Project Professional 2013 Project Standard 2013 Publisher 2013 Visio Professional 2013 Visio 2013 SharePoint Designer 2010 Excel 2010 Word 2010 Outlook 2010 PowerPoint 2010 Access 2010 OneNote 2010 Project 2010 Project Standard 2010 Publisher 2010 Visio 2010 Visio Standard 2010 Office 2010 Excel Starter 2010 InfoPath 2010 InfoPath 2013 SharePoint Workspace 2010 Word Starter 2010

Note: If you're a Microsoft 365 customer see Account Privacy Settings.

When setting up Microsoft Office, you can give Microsoft Office permission to download a file that enables Microsoft to diagnose system problems. You can enable or disable this setting at any time in the Trust Center of any Microsoft Office program, and the changes apply to all Office programs.

  1. Click the File tab.

  2. Click Options.

  3. Click Trust Center, click Trust Center Settings, and then click Privacy Options.

  4. Select or clear the Download a file periodically that helps determine system problems check box.

  5. If you enabled the option, wait about a week to allow the file to be downloaded.

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