Change the connected CRM contact
You could connect your Viva Sales contact to a different CRM contact if you connected Viva Sales contact to the wrong one of multiple contacts in your CRM, for instance.
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Open the Viva Sales pane and select the Dynamics 365 or Salesforce tab.
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Select the contact for which you want to change the connected CRM contact.
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Select Connect another record.
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Select Choose contact.
Viva Sales suggests contacts to connect.
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Select one of the suggested contacts or select Create a new contact to create a new one.
If you don’t connect to a different CRM contact, Viva Sales retains the existing connection.
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