Summary

This update for Cloud Platform System fixes the following issues in a clustered environment in Windows Server 2012 R2 Update 1:

  • When you have 2,000 virtual computers running, a Servicing Stack Update (SSU) debug break occurs because of a deadlock condition between the Cluster Shared Volume file system unmount and the Data Protection Manager (DPM) flush.

  • You have 1,000 or more Resource Hosting Subsystem (RHS) processes created on a node. After the virtual machine resources time out, the RHS process crashes. In this situation, the virtual machine resources are allocated to run in their own RHS process.

  • When file handles are marked as read-from-copy, a Cluster Shared Volume unexpectedly auto-pauses when a STATUS_NO_SUCH_DEVICE error occurs.


Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must first have update 2919355 installed in Windows Server 2012 R2.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 R2 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.16 xxx

    Windows Server 2012 R2

    RTM

    GDR

    6.3.960 0.17 xxx

    Windows Server 2012 R2

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Clussvc.exe

6.3.9600.17630

7,516,160

10-Jan-2015

07:26

x64

Clussvc.exe.mui

6.3.9600.16469

239,616

18-Nov-2013

11:44

Not Applicable

Additional file information for Windows Server 2012 R2

Additional files for all supported x64-based versions of Windows Server 2012 R2

File name

Amd64_034629761b0236fe304c40000043307f_31bf3856ad364e35_6.3.9600.17630_none_880891ff13d34981.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_1269a4e918fbf8a85648491373e33f68_31bf3856ad364e35_6.3.9600.17630_none_3b408e3ad9749cea.manifest

File version

Not Applicable

File size

715

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_2072b89b75f3b81f15e59816d671656d_31bf3856ad364e35_6.3.9600.17630_none_0294854be64d6083.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_6b92e90cf861b450ce5e8371e6270bd6_31bf3856ad364e35_6.3.9600.17630_none_a2aa2bd7f286f5df.manifest

File version

Not Applicable

File size

715

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_6bec2dcc39222426c7934c7b66d329cc_31bf3856ad364e35_6.3.9600.17630_none_0cea9cb0fec9b468.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_74a81c477125ca6f2e9f3a9018b78f0c_31bf3856ad364e35_6.3.9600.17630_none_ff7bb26877e1dd28.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_807f5dc862f1ecc7f04816a6ae26cf43_31bf3856ad364e35_6.3.9600.17630_none_9615bfd86a66b7ca.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_9d33755c7f6c3d4dafbac6542d113535_31bf3856ad364e35_6.3.9600.17630_none_b7b45261ff9ef2ba.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_a12a12dddb6716628e08af62c7d5bcb5_31bf3856ad364e35_6.3.9600.17630_none_3a64154a90286bcb.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_b2ca2df324527d7780949b1b744df51d_31bf3856ad364e35_6.3.9600.17630_none_e523494af8db6ef7.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_cb6e5869a54646f60861823524b2d6d4_31bf3856ad364e35_6.3.9600.17630_none_751f8d8049272771.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_dd3bc804ec20c6dc29887da6845c85f0_31bf3856ad364e35_6.3.9600.17630_none_6798bb9b773ec044.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_dec85f365aa0a69edba241c3088e5745_31bf3856ad364e35_6.3.9600.17630_none_797d345caa046304.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_df24b0cdfeef1d17849a4b3649f3051b_31bf3856ad364e35_6.3.9600.17630_none_395b2da43deef7d1.manifest

File version

Not Applicable

File size

718

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_e40ddc1abadd107263af9b3f5f4a9e7a_31bf3856ad364e35_6.3.9600.17630_none_c66d4d672e551d0d.manifest

File version

Not Applicable

File size

723

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.3.9600.17630_none_aab206b6755df419.manifest

File version

Not Applicable

File size

9,490

Date (UTC)

10-Jan-2015

Time (UTC)

09:33

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_de-de_069d000fbcce269b.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_en-us_af8dd608abac3260.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_es-es_af5932ecabd32405.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_fr-fr_5210a8eb9ea53a67.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_it-it_3c389f3275d71fe5.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_ja-jp_de5e1e3f68f231c0.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_ko-kr_81c7faf45b62f8d6.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_pt-br_b12a0c8d18602fff.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_ru-ru_f8aeedbcfcb12e07.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_zh-cn_0f14407692ce0c72.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_zh-hk_0dbf390493a97f02.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..r-clussvc.resources_31bf3856ad364e35_6.3.9600.17630_zh-tw_13107dcc903ee8e2.manifest

File version

Not Applicable

File size

2,491

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-f..rcluster-csvfs-core_31bf3856ad364e35_6.3.9600.17630_none_c72733a8333feebb.manifest

File version

Not Applicable

File size

3,087

Date (UTC)

10-Jan-2015

Time (UTC)

09:32

Platform

Not Applicable

File name

Package_10_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,851

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_11_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,851

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_12_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,851

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_13_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,851

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_14_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,845

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_15_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

9,174

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_1_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

8,488

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_2_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

2,063

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_3_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,849

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_4_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,849

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_5_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,849

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_6_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,849

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_7_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,849

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_8_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

2,534

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_9_for_kb3023894~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

1,850

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_for_kb3023894_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

5,046

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Package_for_kb3023894_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum

File version

Not Applicable

File size

9,395

Date (UTC)

10-Jan-2015

Time (UTC)

19:03

Platform

Not Applicable

File name

Wow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.3.9600.17630_none_b506b108a9beb614.manifest

File version

Not Applicable

File size

6,554

Date (UTC)

10-Jan-2015

Time (UTC)

08:48

Platform

Not Applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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