Symptoms

Consider the following scenarios:

  • You have a computer that is running Windows 8 or Windows Server 2012.

  • You install a program (for example, antivirus software) that calls a driver by using two callouts. Or, you install two programs that each call a driver by using one callout.

  • Two callouts are registered at the FWPM_LAYER_INBOUND_MAC_FRAME_ETHERNET layer.

  • One of the callouts is in a pending status to inspect incoming data packets.


In this situation, the computer is disconnected from the network or crashes. 

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You might have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.


The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Bfe.dll

6.2.9200.16720

473,600

26-Sep-13

0:20

x86

Fwpuclnt.dll

6.2.9200.16634

245,248

10-Jun-13

19:10

x86

Ikeext.dll

6.2.9200.16720

679,936

26-Sep-13

0:20

x86

Networksecurity-ppdlic.xrm-ms

Not applicable

2,920

26-Sep-13

0:48

Not applicable

Nshwfp.dll

6.2.9200.16634

702,464

10-Jun-13

19:10

x86

Wfplwfs.sys

6.2.9200.16724

38,744

26-Sep-13

0:53

x86

Bfe.dll

6.2.9200.20741

473,600

11-Jun-13

0:15

x86

Fwpuclnt.dll

6.2.9200.20569

245,248

27-Nov-12

4:22

x86

Ikeext.dll

6.2.9200.20830

679,936

26-Sep-13

0:26

x86

Networksecurity-ppdlic.xrm-ms

Not applicable

2,920

26-Sep-13

1:08

Not applicable

Nshwfp.dll

6.2.9200.20830

702,464

26-Sep-13

0:26

x86

Wfplwfs.sys

6.2.9200.20834

38,744

26-Sep-13

1:11

x86


For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Bfe.dll

6.2.9200.16720

723,968

25-Sep-13

23:45

x64

Fwpuclnt.dll

6.2.9200.16634

381,952

10-Jun-13

19:15

x64

Ikeext.dll

6.2.9200.16720

1,156,096

25-Sep-13

23:45

x64

Networksecurity-ppdlic.xrm-ms

Not applicable

2,920

26-Sep-13

2:18

Not applicable

Nshwfp.dll

6.2.9200.16634

888,832

10-Jun-13

19:16

x64

Wfplwfs.sys

6.2.9200.16724

96,600

26-Sep-13

2:23

x64

Bfe.dll

6.2.9200.20741

718,848

11-Jun-13

6:17

x64

Fwpuclnt.dll

6.2.9200.20569

378,880

27-Nov-12

4:25

x64

Ikeext.dll

6.2.9200.20830

1,071,104

26-Sep-13

0:13

x64

Networksecurity-ppdlic.xrm-ms

Not applicable

2,920

26-Sep-13

3:30

Not applicable

Nshwfp.dll

6.2.9200.20830

888,832

26-Sep-13

0:13

x64

Wfplwfs.sys

6.2.9200.20834

96,600

26-Sep-13

3:45

x64

Fwpuclnt.dll

6.2.9200.16634

245,248

10-Jun-13

19:10

x86

Nshwfp.dll

6.2.9200.16634

702,464

10-Jun-13

19:10

x86

Fwpuclnt.dll

6.2.9200.20569

245,248

27-Nov-12

4:22

x86

Nshwfp.dll

6.2.9200.20830

702,464

26-Sep-13

0:26

x86




Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_76573d7e19de7b6f664f11a65bb2e48f_31bf3856ad364e35_6.2.9200.20834_none_635157ae43a80730.manifest

File version

Not applicable

File size

704

Date (UTC)

26-Sep-13

Time (UTC)

8:49

Platform

Not applicable

File name

X86_86d3781daca790116a842802b97bea1f_31bf3856ad364e35_6.2.9200.16724_none_336f6a4bd62dd220.manifest

File version

Not applicable

File size

704

Date (UTC)

26-Sep-13

Time (UTC)

8:49

Platform

Not applicable

File name

X86_microsoft-windows-network-security_31bf3856ad364e35_6.2.9200.16724_none_ca1062e9fbc0e9c0.manifest

File version

Not applicable

File size

93,475

Date (UTC)

26-Sep-13

Time (UTC)

8:49

Platform

Not applicable

File name

X86_microsoft-windows-network-security_31bf3856ad364e35_6.2.9200.20834_none_ca8f2fc914e6a57b.manifest

File version

Not applicable

File size

93,475

Date (UTC)

26-Sep-13

Time (UTC)

8:49

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property

Value

File name

Amd64_b9d72dbcfb22f2d1b91a85ea5843e311_31bf3856ad364e35_6.2.9200.20834_none_91d7d3c47177608f.manifest

File version

Not applicable

File size

1,058

Date (UTC)

26-Sep-13

Time (UTC)

8:51

Platform

Not applicable

File name

Amd64_c5e2298cc637741089003db142b00cf5_31bf3856ad364e35_6.2.9200.16724_none_4383913fe9e8752d.manifest

File version

Not applicable

File size

1,058

Date (UTC)

26-Sep-13

Time (UTC)

8:51

Platform

Not applicable

File name

Amd64_microsoft-windows-network-security_31bf3856ad364e35_6.2.9200.16724_none_262efe6db41e5af6.manifest

File version

Not applicable

File size

93,718

Date (UTC)

26-Sep-13

Time (UTC)

8:51

Platform

Not applicable

File name

Amd64_microsoft-windows-network-security_31bf3856ad364e35_6.2.9200.20834_none_26adcb4ccd4416b1.manifest

File version

Not applicable

File size

93,718

Date (UTC)

26-Sep-13

Time (UTC)

8:51

Platform

Not applicable

File name

Wow64_microsoft-windows-network-security_31bf3856ad364e35_6.2.9200.16724_none_3083a8bfe87f1cf1.manifest

File version

Not applicable

File size

16,196

Date (UTC)

26-Sep-13

Time (UTC)

8:51

Platform

Not applicable

File name

Wow64_microsoft-windows-network-security_31bf3856ad364e35_6.2.9200.20834_none_3102759f01a4d8ac.manifest

File version

Not applicable

File size

16,196

Date (UTC)

26-Sep-13

Time (UTC)

8:51

Platform

Not applicable


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