This article describes an issue that occurs when you try to install Windows Embedded 8.1 Industry Pro Evaluation. The issue is resolved in hotfix 2972505. The hotfix is described in this article and has a prerequisite.
Symptoms
Consider the following scenario:
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You have a computer that uses an Intel® Atom™ Processor Z373x series processor.
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You try to install Windows Embedded 8.1 Industry Pro Evaluation on a computer or a device by using a compressed Windows image (WIM) file.
In this scenario, the computer or the device freezes during Windows setup.
Cause
This issue occurs because of a Windows code defect in which the WIM file size does not match the Winload.efi file size. Therefore, the system drivers are handled incorrectly.
Resolution
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must first create an offline image by using a Deployment Image Servicing and Management (DISM.exe) command-line tool, and you must also install the update 2919355 on Windows Embedded 8.1 Industry Pro Evaluation. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update: April 2014
Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 file information and notes
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The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.3.960 0.17xxx
Windows 8.1
RTM
GDR
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The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Winload.efi |
6.3.9600.17194 |
1,390,472 |
30-May-2014 |
22:12 |
Not applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.
Information about how to use the DISM.exe
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Create a directory on the development computer and mount your image to that directory by typing the following commands, replacing <mount_directory> with the directory that you mount the image to, replacing <wim_file> with the full path of the WIM file, replacing <image_number> with the index number of the image that you want to mount in the WIM file:
MD <mount_directory>
DISM /Mount-Wim /WimFile: <wim_file> /Index: <image_number> /MountDir: <mount_directory> -
Apply the update package (.msu) file by typing the following command, replacing <mount_directory> with the directory that the image is mounted to and <msu_file> with the full path of the update file:
DISM /image: <mount_directory> /Add-Package /Packagepath: <msu_file>
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Unmount the image and commit your changes by typing the following command, replacing <mount_directory> with the directory that the image is mounted:
DISM /Unmount-Wim /MountDir: <mount_directory> /Commit
Note The boot.wim file can be found in the installation image.
Additional file information
