Symptoms

If registry policy processing Group Policy setting is set to Enabled and the Process even if the Group Policy objects have not changed option is selected, there is a reliability issue in Multiple UNC Provider (MUP). This issue occurs in Windows 7 Service Pack 1 (SP1), Windows Server 2008 R2 SP1, Windows Vista Service Pack 2 (SP2), or Windows Server 2008 SP2.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must install Service Pack 1 (SP1) for Windows 7 or Windows Server 2008 R2. Or, install Service Pack 2 for Windows Vista and for Windows Server 2008.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.23xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Mup.sys

6.1.7601.23121

92,608

10-Jul-2015

17:39

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Mup.sys

6.1.7601.23121

108,992

10-Jul-2015

18:08

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Mup.sys

6.1.7601.23121

218,048

10-Jul-2015

17:03

IA-64

Windows Vista and Windows Server 2008 file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista/Windows Server 2008" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.0.600 2.23xxx

    Windows Vista or Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Vista and for Windows Server 2008" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Mup.sys

6.0.6002.23775

86,872

06-Aug-2015

15:46

x86

For all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Mup.sys

6.0.6002.23775

101,720

06-Aug-2015

15:49

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Mup.sys

6.0.6002.23775

208,320

06-Aug-2015

15:16

IA-64

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File property

Value

File name

X86_0355846eec47b537a80f3303237fd3a8_31bf3856ad364e35_6.1.7601.23121_none_95b05889581acbdd.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_0ad1e8606d5a0a0437f18b691203d73a_31bf3856ad364e35_6.1.7601.23121_none_8de1d7733e3ad338.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_0b3a358afb139ded92fb63a03daed7ac_31bf3856ad364e35_6.1.7601.23121_none_686540096691d879.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_28f38b943f83e5ff3b39fa84fff64a9a_31bf3856ad364e35_6.1.7601.23121_none_9de66faaa39b2726.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_2b5e6c26f9188eefbcb48a9069204674_31bf3856ad364e35_6.1.7601.23121_none_92db8fb4fa971c13.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_2ed5b9e6a5e827b4d4cdd9bef2aeccf4_31bf3856ad364e35_6.1.7601.23121_none_9f665f3eba39d3d4.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_3e281144a00ea4da8e42c57d0b17540c_31bf3856ad364e35_6.1.7601.23121_none_d684529f4c7133ed.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_45f26c86f434b320c4b2680dde9a400e_31bf3856ad364e35_6.1.7601.23121_none_e5f113b1b619208e.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_502f23e8272b7f839bea662d624e740e_31bf3856ad364e35_6.1.7601.23121_none_52f43c38b9a6b497.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_56add33067e2298d3eb21e40e4084b11_31bf3856ad364e35_6.1.7601.23121_none_c1753d0462b39e3d.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_58e4a6bdbeed081a07ef5b835527de34_31bf3856ad364e35_6.1.7601.23121_none_24b73426106b379b.manifest

File version

Not applicable

File size

691

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_676b952d83831c4567f5887aea1e06ca_31bf3856ad364e35_6.1.7601.23121_none_4501190719a3c977.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_7ddcd3e63c86930973de0a3e9cb161b1_31bf3856ad364e35_6.1.7601.23121_none_7f52e3009af6da93.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_80119a177c040fe28b91cebf8bd80932_31bf3856ad364e35_6.1.7601.23121_none_a180b2555cb54c52.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_8825557b4040e63bb0fa84d9d61ac81b_31bf3856ad364e35_6.1.7601.23121_none_e4f815aa6b0f6eef.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_9d73c06aa4dcfe9b970388aec2ce2d38_31bf3856ad364e35_6.1.7601.23121_none_3e03f4cd842dddab.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_a4dd26bd75693793f061c9125779562a_31bf3856ad364e35_6.1.7601.23121_none_69afebdb272fdd01.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_a7073de5154ec53aadbace6b5cffc807_31bf3856ad364e35_6.1.7601.23121_none_37f1c91b7b3032e4.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_dc947a485c3ed43d89045237d26b279e_31bf3856ad364e35_6.1.7601.23121_none_a04a9087e8ebf7d3.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_de56d6ea81227a28640a87188ea3fb84_31bf3856ad364e35_6.1.7601.23121_none_37b1d0f20a151856.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_ed467041c044b8744daa4373ef199225_31bf3856ad364e35_6.1.7601.23121_none_f92ac1452f46853c.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_f8aeb761cf46a8be1551e78a03ad139f_31bf3856ad364e35_6.1.7601.23121_none_22e15809e6cde066.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_fa4ca9fe280f3775544e5f70f21d6814_31bf3856ad364e35_6.1.7601.23121_none_1198e29146ea7a3e.manifest

File version

Not applicable

File size

699

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

X86_microsoft-windows-mup_31bf3856ad364e35_6.1.7601.23121_none_af75480ccfee92f8.manifest

File version

Not applicable

File size

28,901

Date (UTC)

10-Jul-2015

Time (UTC)

18:03

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File property

Value

File name

Amd64_059bd08c49456e1c0cb8d19289ed3dcb_31bf3856ad364e35_6.1.7601.23121_none_99378c0fc79775e2.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_05b9b882942dc93438e1011eabdc4905_31bf3856ad364e35_6.1.7601.23121_none_c79e82cd82def1a5.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_0be1c8e6b8cfb2dde2f84a4eb3d25e29_31bf3856ad364e35_6.1.7601.23121_none_153e01c42a51f5d7.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_0c05dc688b87c497bf735d28f31ba643_31bf3856ad364e35_6.1.7601.23121_none_fd2a89f9ee60d0fb.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_0d13df0b897424cbc72bcbc041fd91b9_31bf3856ad364e35_6.1.7601.23121_none_8022d8fecabd6ae6.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_2c1d846195b2e121d16f5c75dca75a75_31bf3856ad364e35_6.1.7601.23121_none_32ccfa7e583cadd7.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_32ff4f9eb82c9d8118a43cb23078250f_31bf3856ad364e35_6.1.7601.23121_none_701a3f10e269e3fe.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_413ab51c2b494b5552f269c93731ed24_31bf3856ad364e35_6.1.7601.23121_none_c3597563b0ba97b3.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_42f681ddceb7b9640d8dd1050519e7ba_31bf3856ad364e35_6.1.7601.23121_none_73a360b530391918.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_5f1e768611f4ae4d63a7707ad1a71060_31bf3856ad364e35_6.1.7601.23121_none_8691c64bfbc23715.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_6c05bb97986d675d3e587c889cec2d6c_31bf3856ad364e35_6.1.7601.23121_none_451982067ad0596e.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_72185ae1a28306f5fc60f6e0587195e9_31bf3856ad364e35_6.1.7601.23121_none_c9006eb2b0507807.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_7b4c317990c25192d3147da452de0f03_31bf3856ad364e35_6.1.7601.23121_none_22b628bec1cb3387.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

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Not applicable

File name

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Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_97672bba6603796375e7d024b52aed91_31bf3856ad364e35_6.1.7601.23121_none_49bf55dc618af010.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_99a91357bdd87b18b949c31d17366352_31bf3856ad364e35_6.1.7601.23121_none_4e954904ed2639e9.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

Amd64_9bc2d21889a6d3fd33ee66ab544c3642_31bf3856ad364e35_6.1.7601.23121_none_cbfb9a5eaee58d51.manifest

File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

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File version

Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

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File name

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File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

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File name

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Not applicable

File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

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File name

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File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

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File name

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File size

695

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

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File name

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File version

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File size

703

Date (UTC)

10-Jul-2015

Time (UTC)

23:44

Platform

Not applicable

File name

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File version

Not applicable

File size

28,907

Date (UTC)

10-Jul-2015

Time (UTC)

18:34

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File property

Value

File name

Ia64_1d5db6954ea2cf3f41e5453f84cc7863_31bf3856ad364e35_6.1.7601.23121_none_bca12481d318acb2.manifest

File version

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File size

701

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

Platform

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File name

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File size

701

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

Platform

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File name

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File size

701

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

Platform

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File name

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File size

701

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

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File name

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File version

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File size

701

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

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File name

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File version

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File size

701

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

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File name

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File size

693

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

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File name

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File version

Not applicable

File size

701

Date (UTC)

10-Jul-2015

Time (UTC)

23:43

Platform

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File name

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File version

Not applicable

File size

28,904

Date (UTC)

10-Jul-2015

Time (UTC)

18:22

Platform

Not applicable

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and for Windows Server 2008

File property

Value

File name

X86_04bdd8e602a4313025889f16bcf13408_31bf3856ad364e35_6.0.6002.23775_none_3b547026fd44acec.manifest

File version

Not applicable

File size

699

Date (UTC)

06-Aug-2015

Time (UTC)

19:29

Platform

Not applicable

File name

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File version

Not applicable

File size

699

Date (UTC)

06-Aug-2015

Time (UTC)

19:29

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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