Symptoms

In Microsoft Skype for Business Server 2015, you can't use the Debug-csInterPoolReplication cmdlet to correct the pool ownership conflict if a user's SIP URL includes an apostrophe, such as user'123@contoso.com. In addition, you receive an error message that resembles the following:

Debug-CsInterPoolReplication -PoolFqdn Pool Fqdn Source pool: Pool Fqdn Backup pool: Pool Fqdn State of Pool Fqdn: "Active." State of Pool Fqdn: "Active." Pool ownership conflict detected Below entities have pool ownership conflict: User user'123@contoso.com The right ownership will be detected and your confirmation will be asked for each conflicted entity before the conflict is corrected in backend database. Do you want to proceed? [Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help (default is "Y"):y Failed to correct the conflict for "User user'123@contoso.com ". Continue with other entities. You can run the tool again to correct this entity later. Debug-CsInterPoolReplication : The string is missing the terminator: '. At line:1 char:1 + Debug-CsInterPoolReplication -PoolFqdn Pool Fqdn + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (:) [Debug-CsInterPoolReplicat ion], IncompleteParseException + FullyQualifiedErrorId : FailedToResolvePoolConflict,Microsoft.Rtc.Manage ment.Hadr.InterPoolReplication.InterPoolReplicationCmdlet

Resolution

To fix this issue, install the July 2018 cumulative update 6.0.9319.534 for Skype for Business Server 2015, Core Components.

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