Deployment fails when you deploy Enterprise Portal for Microsoft Dynamics AX 2012

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When you deploy Enterprise Portal for Microsoft Dynamics AX 2012 in an environment that has the ASP.NET impersonation and the claims-based authentication enabled, the deployment fails. Additionally, you receive the following error message:


Microsoft.Dynamics.Framework.BusinessConnector.Session.Exceptions.NoKernelSessionException

Cause

This problem occurs because Microsoft SharePoint Products and Technologies cannot impersonate either the Microsoft .NET Business Connector (BC) proxy account or a registered account in Microsoft Dynamics AX. By default, the SharePoint worker process runs as the NT Authority\IUSR user account when the claims-based authentication is enabled. Additionally, the SharePoint web application has the following configuration setting in the Web.config file:

AllowAnonymousImpersonation = TrueTherefore, the Microsoft Dynamics AX application object server (AOS) denies the request to access the AOS.

Resolution

To resolve this problem, install the hotfix that is described in the "Hotfix information" section. Additionally, you must deploy claims-based Enterprise Portal sites that use forms-based authentication as described on the following Microsoft TechNet website:

Deploy an Enterprise Portal site that uses forms-based authentication [AX 2012]

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by telephone by using these links for country-specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Application hotfix

File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not applicable

60,280

22-May-2012

20:19

x86

Axupdate.exe

Not applicable

60,264

22-May-2012

20:19

x86

Dynamicsax2012-kb2724897-extensions.axmodel

6.1.1108.1256

224,552

07-Aug-2012

01:25

Not applicable

Dynamicsax2012-kb2724897-foundation.axmodel

6.0.1108.1256

251,176

07-Aug-2012

01:25

Not applicable

Dynamicsax2012-kb2823664-extensions.axmodel

6.1.1108.4038

3,783,512

05-Mar-2013

04:13

Not applicable

Dynamicsax2012-kb2823664-foundation.axmodel

6.0.1108.4038

10,122,072

05-Mar-2013

04:13

Not applicable

Dynamicsax2012-kb2823664-fpplabels.axmodel

6.0.1108.4038

211,280

05-Mar-2013

04:13

Not applicable

Dynamicsax2012-kb2823664-processmanufacturing.axmodel

6.0.1108.4038

1,004,904

05-Mar-2013

04:13

Not applicable

Dynamicsax2012-kb2823664-projectmanagement.axmodel

6.0.1108.4038

192,352

05-Mar-2013

04:13

Not applicable

Dynamicsax2012-kb2823664-publicsector.axmodel

6.0.1108.4038

2,074,456

05-Mar-2013

04:13

Not applicable

Dynamicsax2012-kb2823664-syplabels.axmodel

6.0.1108.4038

1,210,704

05-Mar-2013

04:13

Not applicable

Axsetupsp.exe

6.0.1108.3883

1,390,784

22-Feb-2013

16:05

x86

Axutillib.dll

6.0.1108.806

821,480

07-Aug-2012

01:25

x86

Microsoft.dynamics.servicing.operations.dll

6.0.888.436

35,752

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

382,848

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

378,752

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Axsetupsp.resources.dll

6.0.947.491

407,424

22-May-2012

20:19

x86

Binary hotfix

File name

File version

File size

Date

Time

Platform

Service branch

Aximpactanalysis.exe

Not applicable

60,280

22-May-2012

20:19

x86

Not applicable

Axupdate.exe

Not applicable

60,264

22-May-2012

20:19

x86

Not applicable

Clientoba32.msp

Not applicable

31,088,640

05-Mar-2013

00:40

Not applicable

Not applicable

Clientoba64.msp

Not applicable

31,309,824

05-Mar-2013

00:38

Not applicable

Not applicable

Components32.msp

Not applicable

24,748,032

05-Mar-2013

00:40

Not applicable

Not applicable

Components64.msp

Not applicable

42,319,872

05-Mar-2013

00:38

Not applicable

Not applicable

Helpserver64.msp

Not applicable

897,024

05-Mar-2013

00:40

Not applicable

Not applicable

Objectserver32.msp

Not applicable

14,114,816

05-Mar-2013

00:40

Not applicable

Not applicable

Objectserver64.msp

Not applicable

16,072,704

05-Mar-2013

00:38

Not applicable

Not applicable

Retaildatabaseutility.msp

Not applicable

491,520

05-Mar-2013

00:40

Not applicable

Not applicable

Retailheadquarters32.msp

Not applicable

782,336

05-Mar-2013

00:40

Not applicable

Not applicable

Retailheadquarters64.msp

Not applicable

782,336

05-Mar-2013

00:40

Not applicable

Not applicable

Retailpos.msp

Not applicable

3,649,536

05-Mar-2013

00:40

Not applicable

Not applicable

Retailposplugins.msp

Not applicable

409,600

05-Mar-2013

00:40

Not applicable

RETAILPOSP

Retailstoreconnect32.msp

Not applicable

450,560

05-Mar-2013

00:38

Not applicable

Not applicable

Retailstoreconnect64.msp

Not applicable

450,560

05-Mar-2013

00:38

Not applicable

Not applicable

Retailtransactionservice.msp

Not applicable

122,880

05-Mar-2013

00:40

Not applicable

Not applicable

Setupsupport32.msp

Not applicable

11,902,976

05-Mar-2013

00:40

Not applicable

Not applicable

Setupsupport64.msp

Not applicable

19,197,952

05-Mar-2013

00:38

Not applicable

Not applicable

Traceparser.msp

Not applicable

438,272

05-Mar-2013

00:38

Not applicable

Not applicable

Axsetupsp.exe

6.0.1108.3883

1,390,784

22-Feb-2013

16:05

x86

Not applicable

Axutillib.dll

6.0.1108.806

821,480

07-Aug-2012

01:25

x86

Not applicable

Microsoft.dynamics.servicing.operations.dll

6.0.888.436

35,752

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

382,848

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

378,752

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

20:19

x86

Not applicable

Axsetupsp.resources.dll

6.0.947.491

407,424

22-May-2012

20:19

x86

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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