Summary

This article describes the Microsoft Office 2010 issue that is fixed in the hotfix package that is dated December 14, 2010.

This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes.

  • The prerequisites for installing the hotfix package.

  • Whether you must restart the computer after you install the hotfix package.

  • Whether the hotfix package is replaced by any other hotfix package.

  • Whether you must make any registry changes.

  • The files that the hotfix package contains.

INTRODUCTION

Issue that this hotfix package fixes

  • When you perform a crawl in any SharePoint products that had Office 2010 Filter Packs preinstalled, some Word documents cannot be crawled. Additionally, you receive the following error message in the crawl log:


    The filtering process could not be initialized when trying to process this item. Verify that the file extension is a known type and the item is not corrupted.


Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites



There are no prerequisites for installing this hotfix.

Restart requirement

You may not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

32-bit

Download information

File name

File version

File size

Date

Time

Platform

Filterpack2010-kb2466285-fullfile-x86-glb.exe

14.0.5130.5000

2,016,448

20-Nov-2010

00:34

x86


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Filterpack-x-none.msp

Not Applicable

954,880

19-Nov-2010

13:30

Not Applicable


Filterpack-x-none.msp information

File name

File version

File size

Date

Time

Platform

Offfilt.dll

2010.1400.5130.5000

215,920

16-Nov-2010

16:16

Not Applicable

Onifiltr.dll

14.0.5128.5000

1,177,968

08-Oct-2010

14:37

Not Applicable


64-bit

Download information

File name

File version

File size

Date

Time

Platform

Filterpack2010-kb2466285-fullfile-x64-glb.exe

14.0.5130.5000

2,169,008

19-Nov-2010

22:48

x86


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Filterpack-x-none.msp

Not Applicable

1,003,008

19-Nov-2010

13:34

Not Applicable


Filterpack-x-none.msp information

File name

File version

File size

Date

Time

Platform

Offfilt.dll

2010.1400.5130.5000

342,384

16-Nov-2010

16:15

Not Applicable

Onifiltr.dll

14.0.5128.5000

1,617,776

08-Oct-2010

14:43

Not Applicable


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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