Description of the Office 2010 hotfix package (mso-x-none.msp): December 14, 2010

Issues that this hotfix package fixes

• Consider the following scenario:
  

  • You configure an Microsoft Office 2010 application to require timestamps in a Windows XP or in a Windows Server 2003 operating system. You do this by setting the MinXadesLevel feature value larger than 1, and setting the TSALocation featurevalue the same as your timestamp server.

  • You try to create a signature in an Office 2010 application document.
    

  In this scenario, you receive the following error message:
  
  

  Signing cannot be completed due to problems applying the required timestamp. Check your network connection.

  
  Note This issue occurs when the Office 2010 application sends an incorrect header string to the timestamp servers. Therefore, some timestamp servers cannot send a correct timestamp back. 
  

• Consider the following scenario:
  

  • You install Microsoft Dynamics CRM add-in on an Outlook 2010 application.

  • You open more than one Outlook 2010 explorer windows on your computer.

  • You switch folders between the Outlook 2010 explorer windows.
    

  In this scenario, the CRM add-in is reloaded every time when you switch the folders. Therefore, Outlook 2010 crashes intermittently.
  

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.