Summary

This article describes the Microsoft Office Communications Server 2007 R2 Group Chat client issue that is fixed in the update package that is dated Feburary, 2012.

This article describes the following items about the update:

  • The issues that the update fixes.

  • The prerequisites for installing the update.

  • Whether you must restart the computer after you install the update.

  • Whether the update is replaced by any other update.

  • Whether you must make any registry changes.

  • The files that the update contains.

INTRODUCTION

Issue that this hotfix package fixes

This update package fixes the following issue:

  • 2669946 The Groupchatconsole.exe process consumes excessive memory resources in Office Communications Server 2007 R2 Group Chat client


Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There are no prerequisites for installing this update package.

Restart requirement

You may have to restart the computer after you apply this update package.

Replacement information

This update does not replace a previously released update.

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issues that are listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name

File version

File size

Date

Time

Platform

Appshapi.dll

3.5.6907.236

619,352

26-Jan-2012

7:27

x86

Appshcom.dll

3.5.6907.236

194,392

26-Jan-2012

7:27

x86

File_client.dll

3.5.6907.244

1,772,304

26-Jan-2012

7:27

x86

File_clientcommon.dll

3.5.6907.244

1,399,584

26-Jan-2012

7:27

x86

File_endpoint.dll

3.5.6907.244

1,006,360

26-Jan-2012

7:27

x86

File_groupchatconsole.exe

3.5.6907.244

174,888

26-Jan-2012

7:27

x86

File_mgccommon.dll

3.5.6907.244

363,288

26-Jan-2012

7:27

x86

File_mgcres.dll

3.5.6907.41

21,832

26-Jan-2012

7:27

x86

File_protocols.dll

3.5.6907.41

362,328

26-Jan-2012

7:27

x86

File_uccptransport.dll

3.5.6907.246

346,912

26-Jan-2012

7:27

x86

Rtmpltfm_dll

3.5.6907.225

6,264,664

26-Jan-2012

7:27

x86

Uccp_dll

3.5.6907.236

4,775,760

26-Jan-2012

7:27

x86


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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